Tanya Samuel

• Improved financial accuracy by diligently reviewing and reconciling accounts on a monthly basis.
• Streamlined accounting processes for increased efficiency by implementing new software solutions.
• Reduced time spent on invoicing tasks by creating automated templates and spreadsheets.
• Ensured timely payments from clients with effective follow-up procedures and communication.
• Maintained accurate financial records, resulting in consistently successful audits.
• Collaborated with team members to analyze budget variances and implement appropriate adjustments.
• Assisted in the preparation of quarterly financial reports, enabling management to make informed decisions.
• Provided exceptional customer service, resolving billing disputes quickly and professionally.

• Enhanced customer satisfaction by efficiently processing transactions and handling cash accurately.
• Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
• Ensured compliance with casino regulations and policies through diligent monitoring of cage activities.
• Provided exceptional customer service, addressing concerns promptly and professionally.
• Reduced transaction errors by implementing stringent cash-handling procedures and providing ongoing training to staff members.

Preparing night audits of various hotel outlets for the Hotel Income Control

• Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
• Strengthened customer relationships through attentive service and prompt resolution of inquiries.
• Enhanced bank profitability by effectively cross-selling various financial products and services.
• Streamlined operations, implementing efficient processes to improve overall productivity and performance.
• Streamlined cash transactions by implementing efficient cashier procedures and maintaining high levels of accuracy.
• Processed large-volume transactions for high rollers, ensuring confidentiality and adherence to appropriate protocols.
• Assisted customers with credit applications, verifying necessary information and completing required paperwork efficiently.
• Handled guest disputes professionally, escalating issues to supervisors when necessary while remaining calm under pressure situations that may arise from time-to-time within a casino.
• Quickly and accurately counted drawers at start and end of each shift.

• Improved financial accuracy by diligently reviewing and reconciling accounts on a monthly basis.
• Streamlined accounting processes for increased efficiency by implementing new software solutions.
• Reduced time spent on invoicing tasks by creating automated templates and spreadsheets.
• Ensured timely payments from clients with effective follow-up procedures and communication.
• Assisted in the preparation of quarterly financial reports, enabling management to make informed decisions.
• Enhanced cash flow management through diligent monitoring of accounts receivable and payable balances.
• Conducted thorough research to ensure compliance with local, state, and federal tax regulations.
• Performed detailed account activity analysis as required for month-end financial variance reporting.