Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Tanya Schlafer

Tanya Schlafer

Webster,NY

Summary

Sales professional with keen focus on driving revenue and building lasting client relationships. Known for strategic approach to sales and consistent record of meeting targets. Highly collaborative team player with results-driven mindset and adaptability to changing market conditions.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Producer

Bene-Care Insurance Services, LLC
08.2022 - Current
  • Optimized sales processes for greater efficiency, streamlining workflows and reducing administrative tasks.
  • Enhanced product offerings through continuous learning of industry trends and competitor analysis.
  • Increased sales revenue by developing and maintaining strong customer relationships.
  • Improved customer satisfaction with prompt follow-ups and resolving issues efficiently.

Office Manager

Independent Title Agency
08.2021 - 08.2022
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

Sales Producer

Gerard P. Smith Insurance Agency
04.2014 - 08.2021
  • Generated new business leads by conducting market research and identifying potential clients.
  • Contributed to team success by sharing knowledge, expertise, and best practices with colleagues.
  • Managed multiple accounts simultaneously while prioritizing tasks effectively for optimal results.
  • Collaborated closely with cross-functional teams to ensure timely delivery of products or services for customer satisfaction.

Education

Associates Degree in Communications - Communications

Finger Lakes Community College
Canandaigua

Skills

  • Objection handling
  • Effective negotiation
  • Pipeline management
  • Closing techniques
  • Effective communication with prospects and clients

Accomplishments

  • Supervised team of 10 staff members.
  • Helped grow the P&C dept at Bene-Care, specifically but not limited to the Personal Lines Department.
  • Established appointments with carriers in the past 2 years.

Certification

  • Real Estate License
  • Broker P &C License

Timeline

Sales Producer

Bene-Care Insurance Services, LLC
08.2022 - Current

Office Manager

Independent Title Agency
08.2021 - 08.2022

Sales Producer

Gerard P. Smith Insurance Agency
04.2014 - 08.2021

Associates Degree in Communications - Communications

Finger Lakes Community College

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