Tanya Skoczylas
Buffalo
Summary
Recent college graduate with a concentration in cybercrimes, seeking employment in fraud prevention. Demonstrated strong analytical skills and a commitment to learning in fast-paced environments. Eager to apply academic knowledge to real-world challenges in fraud detection and cybersecurity.
Overview
34
34
years of professional experience
2
2
Certifications
Work History
Universal Banker
M&T Bank
Williamsville
05.2023 - Current
- Assisted clients in identifying their banking needs and recommending suitable financial products.
- Provided personalized service to enhance customer experience and foster long-term relationships.
- Processed financial transactions, ensuring accuracy and compliance with banking policies.
- Performed cash handling duties, including balancing and reconciling cash drawers daily.
Supervisor
Bath & Body Works
Amherst
10.2006 - 05.2023
- Part time for first 7 years as floorset and shipment processor…became seasonal sales associate then core sales associate then keyholder then supervisor!
- Open and close store as manager on duty, train and coach associates, cash handling, suggestive selling throughout the day.
- Transitioned from part-time roles to supervisor, gaining experience in keyholding and sales.
- Processed shipments and organized floorsets for optimal store presentation.
- Handled cash transactions with precision and accuracy throughout shifts.
- Facilitated suggestive selling to boost customer engagement and sales.
- Advanced career from seasonal associate to core sales associate, then to keyholder.
- Supervised team members, ensuring adherence to company standards and policies.
Operations Manager
Office Depot OfficeMax
08.2012 - 05.2021
- Shipment processing, planogram planning and implementation, safety captain (OSHA and Haz Mat trained), trained all associates in loss prevention policies, opened and closed store as manager on duty including planning and posting schedule and processing payroll.
Toddler Teacher
Lakeview Childrens World
Lakeview
08.2010 - 08.2014
- Toddler teacher and part time preschool assistant!
Cashier
Fairgrounds Gaming
Hamburg
03.2006 - 08.2010
- Managed cash handling operations, ensuring accuracy in all transactions.
- Processed customer transactions efficiently, including cash and card payments.
- Audited receipts at end of shift to verify financial accuracy.
- Administered release of jackpot winnings to eligible customers.
Assistant Manager
Carrols Corporation (Burger King)
Buffalo
06.1992 - 07.2004
- Restaurant duties: open and close store, cash handling, scheduling etc
- Coordinated daily inventory management, ensuring stock levels met operational needs.
- Implemented cost-control measures to optimize budget utilization and reduce waste.
- Conducted performance evaluations and provided constructive feedback to team members.
Education
Bachelor of Science - Forensic Science
Hilbert College
Hamburg, NYSkills
- Point of sale systems
- Merchandising and retail management
- Store operations and management
- Loss prevention strategies
- Planogram development
- Payroll administration
- Teaching and education
- Inventory control and management
- Retail sales expertise
- Compliance with regulations
- Effective communication
- Account monitoring
- Banking regulations
Certification
Child Development Associate Certification
Timeline
Universal Banker
M&T Bank
05.2023 - Current
Operations Manager
Office Depot OfficeMax
08.2012 - 05.2021
Toddler Teacher
Lakeview Childrens World
08.2010 - 08.2014
Supervisor
Bath & Body Works
10.2006 - 05.2023
Cashier
Fairgrounds Gaming
03.2006 - 08.2010
Assistant Manager
Carrols Corporation (Burger King)
06.1992 - 07.2004
Bachelor of Science - Forensic Science
Hilbert College