Summary
Overview
Work History
Skills
Timeline
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Tanya Squires

Sherman,IL

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

15
15
years of professional experience

Work History

Sales Representative

Mondelez International
02.2021 - Current
  • Managed 31 customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals

Portfolio Manager

Southern Glazer's Wine & Spirits
08.2014 - 06.2020
    • Facilitated portfolio performance review and implemented new strategies.
    • Communicated market developments, portfolio changes and annual performance information to clients.
    • Built relationships with customers and community to establish long-term business growth.
    • Achieved sales goals and service targets by cultivating and securing new customer relationships.

District Sales Manager

Kellogg Company
09.2008 - 08.2014
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.
  • Worked diligently with management teams to forge lasting relationships and assist in solving unique business challenges.

Skills

  • Market Research
  • Continuous Improvement Strategies
  • Consulting with Customers
  • Prospecting Skills
  • Strategic Planning
  • Upselling Techniques
  • Sales expertise

Timeline

Sales Representative

Mondelez International
02.2021 - Current

Portfolio Manager

Southern Glazer's Wine & Spirits
08.2014 - 06.2020

District Sales Manager

Kellogg Company
09.2008 - 08.2014

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Tanya Squires