Tanya Vaid
Phoenix,Arizona
Overview
1
1
year of professional experience
Work History
Medical Front Office Receptionist
Valley GI Consultants
05.2023 - 08.2024
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Enhanced patient experience by efficiently managing appointment scheduling and confirming appointments in a timely manner.
- Reduced patient wait times with proficient multitasking, handling phone calls, and managing walk-in patients simultaneously.
- Increased patient satisfaction, managing insurance verifications and addressing billing inquiries professionally and promptly.
- Streamlined front office operations for increased efficiency by effectively organizing patient records and documents.
Back Office Assistant
Clinica Hispaña of the West Valley
05.2023 - 10.2023
- Collected pertinent data and calculations to aid physician in interpreting results.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Directed patients to exam rooms and prepared for physician examination.
- Collaborated closely with other administrative staff members to ensure seamless coordination of essential back-office functions.
Education
Bachelor of Science - Health Science
University of Florida
Gainesville, FL05.2028
High School Diploma -
Mountain Ridge High School
Glendale, AZ05.2024
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ05.2024
Skills
- Team Player
- Well Organized
- Proficient Verbal and Written Communication
- Comfortable speaking 5 languages (Hindi, Punjabi, Urdu, English, and Spanish)
- Self-Motivated
- Compassionate and Understanding
- Comfortable using Amazing Charts and GCloud EMR Systems
- Payment Processing
- Appointment Scheduling
- Inventory Management
- Data Entry
- Schedule Coordination
Volunteer Experiences
- Saint Vincent de Paul Tutor (2019-present): Personalized tutoring for underserved children in core subjects inside a classroom-oriented environment, average grades improved by 5 percent.
- Phoenix Family Medical Clinic Lead Translator Coordinator (2021-present): Coordinating patients in a clinic that serves a large refugee population with in-person translators for specialist appointments ranging from cardiology to physical therapy.
- Banner Estrella Hospital Volunteer (2022): Experience with customer service in the gift shop and transporting patients and items throughout the hospital.
- City of Peoria Youth Advisory Board Member (2021): Experience with organizing and volunteering in 8 community events aimed to improve the health of the youth, specifically adolescents in Peoria.
- MAGIC Dance Arts Inc. Dance Buddy (2020): Virtually assisted dance classes for neurodiverse children to provide an outlet for creative expression during the pandemic.
Certifications
- Clinically Certified Medical Assistant (2024): I successfully passed the Auburn University Medical Assisting Course the summer of 2024. I also successfully passed the National Workforce Career Association Clinical Medical Assistant Exam.
- Phlebotomy Technician (2024): I successfully passed the Auburn University Phlebotomy Technician Course the summer of 2024.
Timeline
Medical Front Office Receptionist
Valley GI Consultants
05.2023 - 08.2024
Back Office Assistant
Clinica Hispaña of the West Valley
05.2023 - 10.2023
Bachelor of Science - Health Science
University of Florida
High School Diploma -
Mountain Ridge High School
Maricopa Community Colleges - Rio Salado Community College