Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanya Weir

Princeton

Summary

I have been an owner of a hair/tanning/nail salon since 2009. I have many qualifications when it comes to costumer service, leadership, owning/running a successful business, financial responsibility, office work, and continuing safety/health reliabilities. I'm dedicated hard working and I'm looking for a change of pace in life along with a challenge. I love all new challenges in life and I look forward to starting a new chapter and challenge in my life.

Overview

20
20
years of professional experience

Work History

Owner/manager

Self-employeed
Princeton
04.2009 - Current
  • Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
  • Handled staff development, budgeting and supply ordering.
  • Resolved guest complaints.
  • Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
  • Monitored and tracked salon product contracts and deliveries.
  • Handled guest complaints, maintaining positive dining experience for restaurant patrons.
  • Supervised front desk operations, enabling guests to receive superior customer service from hotel staff.
  • Supervised banking procedures, cash flow and accounting processes.
  • Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff.
  • Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
  • Placed inventory orders, monitored shelf stock and tracked expenses.
  • Enforced safety procedures in accordance with facility policies and government regulations.
  • Consulted with customers to understand needs and recommend professional [Type] services.
  • Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
  • Utilized successful strategies for sales, customer service and daily operations to continuously improve overall business and customer base.
  • Increased retail product revenue by demonstrating and recommending products to fulfill clients' hair needs.
  • Promoted client retention through high-quality service and follow through.
  • Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
  • Addressed customer problems quickly and according to service standards.

Hair Salon Manager

Personal Best Nutrition
Princeton
11.2005 - 04.2009
  • Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
  • Scheduled employees and oversaw customer appointment calendar.
  • Increased retail product revenue by demonstrating and recommending products to fulfill clients' hair needs.
  • During tenure, hired, developed and managed more than [Number] staff.
  • Utilized successful strategies for sales, customer service and daily operations to continuously improve overall business and customer base.
  • Promoted client retention through high-quality service and follow through.
  • Consistently recognized by management for providing superior customer service.
  • Scheduled employees and made sure all shifts had adequate coverage.
  • Addressed customer problems quickly and according to service standards.
  • Trained and mentored team members to achieve optimal performance and meet challenging business targets.
  • Placed inventory orders, monitored shelf stock and tracked expenses.
  • Conducted regular meetings to brief employees about salon's success and announce sales goals.
  • Handled guest complaints, maintaining positive dining experience for restaurant patrons.
  • Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Handled staff development, budgeting and supply ordering.
  • Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
  • Monitored and tracked salon product contracts and deliveries.
  • Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
  • Supervised front desk operations, enabling guests to receive superior customer service from hotel staff.
  • Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
  • Supervised banking procedures, cash flow and accounting processes.
  • Enforced safety procedures in accordance with facility policies and government regulations.
  • Resolved guest complaints.
  • Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
  • Established and updated schedules to meet expected coverage demands and capitalize on individual employee expertise.

Education

High School Diploma -

Princeton High School
Princeton, WI
05.2001

Skills

  • Marketing Tactics
  • Labor Relations
  • Finance and Accounting Oversight
  • Mathematical Calculation and Reasoning
  • Policy Development and Enforcement
  • Cost Reduction
  • Goal Setting
  • Assignment Delegation
  • Administrative Management
  • Business Leadership
  • Hiring and Onboarding
  • Quality Assurance
  • Sales Tracking
  • Recruitment and Hiring
  • Staff Development
  • Employee Motivation
  • Management Team Building
  • Budget Control
  • Decision Making
  • Focus and Follow-Through
  • Performance Evaluation and Monitoring
  • Originality and Creativity
  • Sales Promotion
  • Customer Service Management
  • Performance Assessment
  • Process Improvements
  • Operations Oversight
  • Financial Statement Review
  • Human Resources Oversight
  • Problem Anticipation and Resolution
  • Team Leadership
  • Staff Scheduling
  • Training Management
  • Records Organization and Management

Timeline

Owner/manager

Self-employeed
04.2009 - Current

Hair Salon Manager

Personal Best Nutrition
11.2005 - 04.2009

High School Diploma -

Princeton High School
Tanya Weir