LaTanya Braxton
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Medical Office Assistant
Riverside Regional Medical Center
11.2020 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Managed cancellations or no-shows efficiently, proactively filling open slots with patients from waitlists or urgent care needs.
Medical Office Assistant
Dental Dreams LLC
04.2017 - 11.2020
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Received, recorded and filed medical payments by check, cash, and credit card.
Assistant Manager
Check Into Cash
06.2013 - 03.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Menchville High School
Newport News, VA06.2003
Skills
- Multitasking and Organization
- Computer Skills
- Attention to Detail
- Problem-Solving
- HIPAA Regulations
- Time management
Timeline
Medical Office Assistant
Riverside Regional Medical Center
11.2020 - Current
Medical Office Assistant
Dental Dreams LLC
04.2017 - 11.2020
Assistant Manager
Check Into Cash
06.2013 - 03.2017
High School Diploma -
Menchville High School