LaTanya Braxton
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Medical Office Assistant
Riverside Regional Medical Center
Newport News, VA
11.2020 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Managed cancellations or no-shows efficiently, proactively filling open slots with patients from waitlists or urgent care needs.
Medical Office Assistant
Dental Dreams LLC
Hampton, VA
04.2017 - 11.2020
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Received, recorded and filed medical payments by check, cash, and credit card.
Assistant Manager
Check Into Cash
Hampton, VA
06.2013 - 03.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Menchville High School
Newport News, VA06.2003
Skills
- Multitasking and Organization
- Computer Skills
- Attention to Detail
- Problem-Solving
- HIPAA Regulations
- Time management
Timeline
Medical Office Assistant
Riverside Regional Medical Center
11.2020 - Current
Medical Office Assistant
Dental Dreams LLC
04.2017 - 11.2020
Assistant Manager
Check Into Cash
06.2013 - 03.2017
High School Diploma -
Menchville High School