Tanyale Lewis
Memphis,TN
Overview
10
10
years of professional experience
Work History
Patient Escort
Methodist LeBonheur Children Hospital
Memphis, TN
03.2018 - Current
- Expedited discharge processes for patients by promptly responding to requests for transportation services upon clearance.
- Managed high-stress situations calmly while transporting critically ill patients between procedures or units within the facility.
- Coordinated with various hospital departments for timely patient pick-up and delivery, streamlining the overall process.
- Demonstrated adaptability by assisting with other tasks when not engaged in transports, including supporting clinical staff as needed.
- Promoted a positive work atmosphere through effective communication with colleagues across different departments.
- Provided exceptional customer service while escorting visitors to requested destinations within the facility, promoting a positive hospital image.
- Maintained clean and organized transport areas, contributing to a safe and welcoming environment for patients.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Warmly greeted patients and visitors and made each feel welcome.
Pawnbroker
Cash America
Memphis, TN
06.2017 - 01.2021
- Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
- Made loans on all items after closely inspecting item values, collecting payments or tangible property as collateral.
- Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.
- Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
- Checked, organized and displayed inventory attractively to promote patron interest.
- Managed inventory by accurately documenting transactions, tracking item status, and conducting regular audits to maintain accurate records.
- Prepared all paperwork, checked identifying information and documented transactions.
- Collaborated with law enforcement agencies to report stolen property or suspicious activities detected during daily operations.
- Evaluated the value of various items, such as jewelry, electronics, tools, and antiques, based on market conditions and item condition.
- Resolved customer disputes tactfully and professionally to maintain positive customer experiences.
- Handled various daily payments, always giving receipts and explaining policies to maintain excellent customer satisfaction.
- Handled a numerous amount of daily payments, always giving receipts and explaining policies to maintain excellent customer satisfaction.
- Monitored aging inventory and placed collateral up for sale upon payoff of loan terms.
- Welcomed customers to shop and offered to answer questions on merchandise.
Order Coordinator
Simos/Nike Warehouse
Memphis, TN
06.2015 - 01.2017
- Collaborated with cross-functional teams to optimize overall workflow processes for increased productivity.
- Monitored supplier performance to ensure consistent on-time deliveries of products at competitive prices.
- Improved customer satisfaction by providing timely updates on order status and shipment details.
- Supported sales team by providing accurate product availability information, facilitating faster quote generation.
Education
High School Diploma -
The Excel Center
Memphis, TN06-2017
No Degree - Radiology
Southwest Tennessee Community College
Memphis, TNSkills
- Patient confidentiality
- Professionalism and ethics
- Transportation safety
- Medical terminology
- First aid and CPR
- Customer service
- Equipment moving
- Patient safety
- Transportation procedures
- Infection control
- Patient escorting
- Teamwork
Timeline
Patient Escort
Methodist LeBonheur Children Hospital
03.2018 - Current
Pawnbroker
Cash America
06.2017 - 01.2021
Order Coordinator
Simos/Nike Warehouse
06.2015 - 01.2017
High School Diploma -
The Excel Center
No Degree - Radiology
Southwest Tennessee Community College