Ashley Banks
Euclid,OH
Summary
Operations Manager with over 14 years of experience in employee motivation and interpersonal communication. Led cross-functional teams to achieve strategic goals, enhancing store performance while cultivating a culture of professional development and compliance. Committed to driving team success and contributing to organizational growth through proactive problem-solving and adaptability.
Overview
14
14
years of professional experience
Work History
Operations Manager
CVS Retail Pharmacy
Euclid, OH
03.2012 - Current
- Led cross-functional teams to execute strategic initiatives, improving overall store performance.
- Directed operational processes to streamline workflow and improve service delivery in retail operations.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Established effective communication channels among unit staff and organization leadership to minimize miscommunications and missed deadlines.
- Mentored junior staff to support professional development and boost team productivity.
Education
GED -
Cuyahoga Community College
Cleveland, OH06-2005
Skills
- Operations management
- Inventory management
- Compliance maintenance
- Health and safety
- Team leadership
- Staff management
- Staff training
- Employee motivation
- Policy implementation
- Customer service
- Problem-solving
- Interpersonal communication
- Conflict resolution
- MS office
- Goal setting
Timeline
Operations Manager
CVS Retail Pharmacy
03.2012 - Current
GED -
Cuyahoga Community College