Tanzila Hassan
Jamaica,USA
Summary
Dynamic Sales Associate with a proven track record at Macy's, excelling in credit card application processing and employee training. Recognized for outstanding communication and attention to detail, I effectively resolved customer issues and enhanced team performance, ensuring smooth operations and high production levels. Passionate about delivering exceptional service and fostering positive experiences.
Overview
7
7
years of professional experience
Work History
Sales Associate
Macys
Queens, NY
06.2019 - 07.2020
- Expert at processing credit card applications.
- Maintained the highest level of credit card application production.
- Processed sales transactions accurately and efficiently at the point of sale.
- Maintained a great balance between following direction and autonomy, appropriately.
Cashier
Bangladesh Pharmacia
Jackson Heights, NY
01.2018 - 03.2019
- Trained new employees.
- Handled customer complaints and resolved issues in a timely manner.
- Performed other duties as assigned by management.
- Managed cash register operations, ensuring all transactions were completed smoothly.
Literature Tutor
Scholastica International School (English Medium)
Dhaka, Bangladesh
01.2014 - 12.2016
- Worked as a Literature Tutor
- Developed tailored lesson plans to meet diverse student needs and learning styles.
- Monitored student progress through consistent assessments and feedback.
Education
Master of Arts -
Stamford University Bangladesh
Bangladesh12.2013
Bachelor of Arts - English Literature
Stamford University Bangladesh
Bangladesh04.2012
Higher Secondary Certificate Examination (HSC) - Humanities
Lalmatia Mohila College
Dhaka, Bangladesh01.2006
Secondary School Certificate Examination (S.S.C.) - Humanities
Shaheed Anwar Girls School & College
Dhaka, Bangladesh01.2003
Skills
- Windows Vista, SP and below
- Credit card application processing
- Employee training
- Effective communication
- Time management
- Attention to detail
Hobbies and Interests
- Reading books
- Travelling
References
- Amirul Islam, Supervisor of Bangladesh Pharmacia, Registered Pharmacist, 6313579907
- Kamal U. Ahmed, Uncle, Retired Civil Engineer at NYS DOT, 3472856462
- Rezwan Ahmed, Cousin, Engineer at NYS DOT, 7183093257
Languages
- English: Fluent speaking and writing
- Bengali: Fluent speaking and writing
- Hindi: Fluent speaking
Timeline
Sales Associate
Macys
06.2019 - 07.2020
Cashier
Bangladesh Pharmacia
01.2018 - 03.2019
Literature Tutor
Scholastica International School (English Medium)
01.2014 - 12.2016
Master of Arts -
Stamford University Bangladesh
Bachelor of Arts - English Literature
Stamford University Bangladesh
Higher Secondary Certificate Examination (HSC) - Humanities
Lalmatia Mohila College
Secondary School Certificate Examination (S.S.C.) - Humanities
Shaheed Anwar Girls School & College