Tanzy M Butler
Jacksonville,Fl
Summary
To build a successful career within your company.
Overview
19
19
years of professional experience
Work History
Referral Coordinator
McIver Clinic
Jacksonville, FL
03.2022 - Current
- Schedule patients according to availability, urgency, and insurance guidelines.
- Provided excellent customer service to both internal and external customers.
- Receive incoming faxes and input referrals to schedule patients with the accurate provider.
- Provided exceptional customer service, addressing patient inquiries and concerns with empathy and professionalism.
Scheduling Specialist
Akumin
Jacksonville, Fl
06.2019 - 03.2022
- Expond in everyday customer service, receiving incoming and making outgoing calls to patients to schedule radiology appointments
- Also assist with uploading patients orders to the correct file, making calls to the provider's office to confirm orders are accurate
Retail Supervisor
Compass Group (UF Health)
Jacksonville, Fl
10.2011 - 01.2019
- Expond in day to day customer service, perform in cash and credit card transactions in a timely manner
- Oversee several employees throughout the different locations within the hospital
- Ensure safe and tills balance and are counted and ready for the next business day
- Present all areas in a clean and warming and friendly atmosphere all while providing great customer service
Dietary Aide
Baptist Medical Center
Jacksonville, Fl
11.2007 - 10.2010
- Assist with preparing meals to be disturbed to patients throughout the hospital
- Deliver and pickup from various floors as well as taking orders for the next meals
- Ensure that all patients are receiving excellent customer service during their time in our care
Customer Service Rep.
BCBSFL (Kelly Temp)
Jacksonville, Fl
08.2005 - 10.2007
- Provide excellent phone customer service while processing Medicare EOB payments
- Ensure that all claims are handle and process accurately in a timely manner
- Daily phone and customer contact with clients and coworkers
Education
Jones College - paralegal studies
Jones College
01.2017
High School Diploma -
Jean Ribault High School
05.2002
Skills
- Customer Service
- Phone Skills
- Computer Skills
- 10 Key
- Word
- PowerPoint
- Team Player
- Manager/supervisor experience
Timeline
Referral Coordinator
McIver Clinic
03.2022 - Current
Scheduling Specialist
Akumin
06.2019 - 03.2022
Retail Supervisor
Compass Group (UF Health)
10.2011 - 01.2019
Dietary Aide
Baptist Medical Center
11.2007 - 10.2010
Customer Service Rep.
BCBSFL (Kelly Temp)
08.2005 - 10.2007
Jones College - paralegal studies
Jones College
High School Diploma -
Jean Ribault High School
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