Tapenga Kain
Kaukauna
Summary
Dedicated and compassionate Human Services professional with two Associate Degrees and two years of experience working with Brown County CPS.
Skills in case support, client advocacy, documentation, and crisis intervention.
Overview
9
9
years of professional experience
Work History
Family Support Specialist
Brown County CPS
Green Bay
06.2024 - 04.2026
- Assessed family strengths and challenges through interviews and home visits.
- Collaborated with community resources to connect families with essential services.
- Educated families on effective parenting skills and connected them with local support resources.
- Documented case progress and maintained accurate records in compliance with regulations.
- Assisted with the development of parenting skills and strategies for families.
- Collaborated with probation officers, school representatives and other key individuals in community to support adolescents and families.
- Participated in weekly staff meetings to discuss caseloads and best practices.
- Maintained detailed records of client interactions, progress, and outcomes.
- Provided case management services to families in need of assistance.
- Educated parents on child development milestones and positive discipline techniques.
- Advised on public benefits such as food stamps, housing subsidies, Medicaid.
- Cultivated a safe environment where children could express themselves openly.
- Established positive relationships with clients by demonstrating empathy and understanding.
- Monitored compliance with court orders or other requirements.
- Issued recommendations to court based upon assessments, research and interviews.
- Collaborated with community partners to ensure families received adequate resources.
- Created written reports summarizing assessments, interventions, and recommendations.
- Coordinated referrals to appropriate agencies or programs.
- Conducted home visits to assess family dynamics and needs.
Deductions Analyst
Trilliant Food & Nutrition
Little Chute
03.2024 - 05.2024
- The position was through a temporary agency
- Handled Amazon deductions
- Disputing shortage and price claims
- Accurately inputting data into Excel
Packer/Shipper
Eagle graphics
Kaukauna
06.2021 - 01.2024
- Packaged/shipped out orders
- Heat sealing
- Managing inventory
Daycare teacher/Nanny
YMCA Child learning center
Appleton
08.2017 - 12.2021
- Caring for children from morning till evening
- Primarily worked with infants and toddlers
- Feeding, organizing activities, daily art projects, changing diapers, assisting in potty training
- Prioritized effective communication with the children to support their developmental milestones
- Maintained regular communication with parents
Education
Associate degree - human services
North Central Technical College
01-2023
Early childhood development -
Fox Valley Technical College
01-2020
High school diploma -
Kaukauna High School
01-2018
Skills
- Microsoft Office
- Customer service
- Conflict resolution
- Interpersonal communication
- Dependable
- Computer skills
- Detail-oriented
- Organized
- Parenting education
- Record keeping
- Child development
- Behavioral support
- Child abuse and neglect dynamics
- Family assessment
Timeline
Family Support Specialist
Brown County CPS
06.2024 - 04.2026
Deductions Analyst
Trilliant Food & Nutrition
03.2024 - 05.2024
Packer/Shipper
Eagle graphics
06.2021 - 01.2024
Daycare teacher/Nanny
YMCA Child learning center
08.2017 - 12.2021
Associate degree - human services
North Central Technical College
Early childhood development -
Fox Valley Technical College
High school diploma -
Kaukauna High School