Taqiyyah S. Mahdi
Parma,OH
Summary
Leasing Professional with 3+ years of experience working with broad array of accounts. Committed to maintaining detailed records and resident management. Detail-oriented worker with proven resourcefulness and reliability. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Senior Leasing Professional
Pierce Education Properties
Columbus, OH
06.2019 - 03.2022
- Verified tenant incomes and other information before accepting lease applications.
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
- Collected monthly rent payments and other fees, always properly recording and processing money.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Community Assistant
Pierce Education Properties
Columbus, Ohio
04.2018 - 06.2019
- Tracked prospects and responded to new inquiries to increase conversion rates.
- Led tours to highlight property features to prospective tenants and answer questions.
- Responded promptly and effectively to out-of-hours emergencies such as maintenance needs and criminal incidents.
- Maintained open communication with tenants to proactively handle questions and complaints.
- Developed and implemented unique and engaging activities for residents.
- Oversaw facilities maintenance and repairs to improve resident quality of life.
Student Assistant
The Ohio State University
Columbus, OH
01.2016 - 06.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Executed record filing system to improve document organization and management.
Education
Bachelor of Science - Geography Information Systems
Arizona State University
Tempe, AZ 01.2022 - Current
Skills
Microsoft Excel SpreadsheetsQGIS, ArcGIS (Basics)Conflict Resolution & Decision MakingTime management & Leadership SkillsInterpersonal SkillsAttention to DetailCustomer Service
Lease oversight
Fair housing policies
Prospecting assistance
Business processes and procedures
Timeline
Bachelor of Science - Geography Information Systems
Arizona State University
01.2022 - Current
Senior Leasing Professional
Pierce Education Properties
06.2019 - 03.2022
Community Assistant
Pierce Education Properties
04.2018 - 06.2019
Student Assistant
The Ohio State University
01.2016 - 06.2018