Taquae Knox
Dallas,TX
Summary
Proven to excel in fast-paced environments, I leveraged my exceptional time management and customer service skills at Falcon Transport Services to ensure timely and safe deliveries, significantly enhancing customer satisfaction. My adeptness at problem-solving and adherence to safety protocols underscore my reliability and commitment to excellence.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Falcon Transport Services
04.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Fleet Driver
Avis Budget Group
03.2024 - Current
- Tracked distance covered by rented cars during pickups.
- Facilitated transfer of rental cars between different locations within the Avis Budget network.
- Transferred automobiles between designated spots on airport grounds.
Fleet Service Clerk
Envoy Airlines
11.2022 - 12.2023
- Guided planes for all arrivals and departures with strong focus on safety.
- Handled the loading and unloading of luggage in cargo bins.
- Contributed to a safer work environment by enforcing compliance with company safety policies and procedures among staff members.
- Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
- Inspected aircraft for cracks, metal fatigue and other signs of wear or damage.
Wedding Caterer
Company 251
09.2021 - 06.2023
- Streamlined catering processes for improved efficiency, resulting in timely service at all weddings.
- Maintained strict adherence to food safety guidelines, ensuring the health and well-being of guests at every wedding served.
- Reduced food waste by implementing efficient portion control and inventory management practices for wedding events.
- Continuously updated knowledge of current trends in wedding cuisine, enabling the creation of innovative menu offerings for clients.
- Curated aesthetically pleasing table settings and buffet displays that complemented each couple''s chosen theme or style.
Managing Bartender
Sew Hop’d Brewery and Taproom
04.2019 - 12.2022
- Oversaw scheduling for bartending team.
- Organized weekly bookings for food trucks, live bands, and event functions.
- Handled upkeep of online presence.
- Participated in beer festivals alongside local breweries.
- Engaged with patrons, ensuring a welcoming atmosphere for guests.
Server
Buffalo Wild Wings
10.2013 - 08.2019
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relations.
Education
Associates - Family And Community Services
Northern Illinois University
Dekalb, IL05.2016
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Problem-solving
- Heavy lifting
- Stocking and inventory
- Complex Problem-solving
- Pre-trip and Post-trip inspections
- Payment collection
- Multitasking and organization
- Exceptional written and verbal communication skills
- Point-of-sale system
Timeline
Delivery Driver
Falcon Transport Services
04.2024 - Current
Fleet Driver
Avis Budget Group
03.2024 - Current
Fleet Service Clerk
Envoy Airlines
11.2022 - 12.2023
Wedding Caterer
Company 251
09.2021 - 06.2023
Managing Bartender
Sew Hop’d Brewery and Taproom
04.2019 - 12.2022
Server
Buffalo Wild Wings
10.2013 - 08.2019
Associates - Family And Community Services
Northern Illinois University
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