Taqueria Barber
Fort Worth,TX
Summary
Accomplished Digital Marketing Specialist with a proven track record at Shopify Remote, enhancing online presence and sales through strategic SEO and effective customer engagement. Skilled in content creation and market analysis, I led initiatives that significantly improved conversion rates. Expert in collaborative teamwork, my approach consistently delivers tangible results, optimizing both team dynamics and marketing outcomes.
Overview
6
6
years of professional experience
Work History
Auto Collection & Skip Tracer Specialist
Southeast Toyota Finance
10.2022 - 07.2024
- Managed collections for auto finance accounts, ensuring high-end customer service for luxury brand vehicle owners.
- Established and negotiated payment plans to bring delinquent accounts up to date.
- Utilized advanced skip tracing techniques to locate customers and recover vehicles.
- Conducted detailed research and investigations to resolve complex collection issues efficiently.
- Demonstrated strong attention to detail, analytical skills, and fast problem-solving abilities.
- Maintained excellent job stability and adapted quickly to a dynamic collections environment.
ECommerce Consultant
Free Lance
06.2021 - 06.2023
- Streamlined inventory management with the integration of an efficient order fulfillment system.
- Increased online sales by developing and implementing effective e-commerce strategies.
- Utilized social media platforms for promoting products, reaching wider audiences, driving engagement, and increasing web traffic from organic sources.
- Created promotional offers to attract new customers while rewarding loyal ones, contributing to revenue growth over time.
IT Support Specialist
Amazon
01.2018 - 12.2021
- Delivered onsite technical support for employees.
- Created help desk tickets, troubleshot and resolved desktop issues.
- Supported critical business applications'' uptime by effectively identifying root causes of incidents and coordinating efficient resolutions.
- Reduced downtime with effective troubleshooting and timely problem resolution.
Education
Bachelor - Computer Information Technology /Cyber Security
Colorado Christian University
Denver, CO05.2027
Skills
- Customer Service
- Content Creation
- Market Research and Analysis
- Collaborative Teamwork
- Team Leadership
- Video Marketing
- Technical SEO
- Customer Engagement
- Keyword Research
- Detail Oriented
- Strategic Planning
- Competitor Analysis
Timeline
Auto Collection & Skip Tracer Specialist
Southeast Toyota Finance
10.2022 - 07.2024
ECommerce Consultant
Free Lance
06.2021 - 06.2023
IT Support Specialist
Amazon
01.2018 - 12.2021
Bachelor - Computer Information Technology /Cyber Security
Colorado Christian University
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