Summary
Overview
Work History
Skills
Timeline
Hi, I’m

Tara Adlawan

Beaverton,OR
Tara Adlawan

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

9
years of professional experience

Work History

Best Buy

Sales Advisor
01.2024 - Current

Job overview

  • Provides expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increases sales by establishing rapport with customers and identifying their needs.
  • Increases sales by offering advice on purchases and promoting additional products.
  • Handles demanding situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
  • Increased sales by establishing rapport with customers and identifying their needs.

Photastic & Deli

Server
01.2020 - 05.2023

Job overview

  • Greet customers and seat them, take orders, serve, and bus tables, cash out customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Kyoto Sushi & Grill

Server
07.2022 - 02.2023

Job overview

  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Best Buy

Mobile Apple Master
05.2019 - 01.2020

Job overview

  • Utilized problem-solving skills during challenging projects, implementing creative solutions without compromising end-product quality.
  • Maintained safe working environment by adhering to safety protocols and keeping workspaces clean and organized.
  • Consistently provided high-quality workmanship by adhering to company standards and industry best practices during all aspects of masking process.

Best Buy

Mobile Sales Adviser
10.2017 - 05.2019

Job overview

  • Conducted thorough needs assessments to match customers with appropriate devices and plans.
  • Built strong rapport with clients, resulting in successful long-term relationships and referrals.
  • Achieved sales targets by staying updated on latest mobile products and trends.
  • Resolved customer issues professionally, ensuring timely escalation when necessary.

Best Buy

Appliance Sales
10.2016 - 05.2017

Job overview

  • Meticulously maintained appliance showroom to provide inviting and professional environment for clients.
  • Provided exceptional after-sales service, leading to numerous repeat customers and referrals.
  • Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.
  • Aided customers in locating and purchasing merchandise in store and on website to achieve sales goals.

Best Buy

Front End Team Lead
11.2015 - 10.2016

Job overview

  • Effectively delegated tasks among team members based on individual strengths, ensuring balanced workload and efficient project completion.
  • Led team of developers to complete project milestones on time, resulting in successful product launches.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established periods.
  • Effectively delegated tasks among team members based on individual strengths, ensuring balanced workload and efficient project completion.

Skills

  • Customer service
  • Communication skills
  • Time management
  • Leadership
  • Documentation review
  • Customer service experience
  • Sales experience
  • Brand Awareness
  • Building rapport
  • Sales Strategies
  • Objection handling

Timeline

Sales Advisor
Best Buy
01.2024 - Current
Server
Kyoto Sushi & Grill
07.2022 - 02.2023
Server
Photastic & Deli
01.2020 - 05.2023
Mobile Apple Master
Best Buy
05.2019 - 01.2020
Mobile Sales Adviser
Best Buy
10.2017 - 05.2019
Appliance Sales
Best Buy
10.2016 - 05.2017
Front End Team Lead
Best Buy
11.2015 - 10.2016
Tara Adlawan