Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tara Allen

Overview

1
1
Certification
3
3
years of professional experience

Work History

Lead Job Coach

ARC Glow
Mt. Morris, Ny
03.2024 - 07.2024

Developed personalized job training plans for diverse individuals with disabilities.

  • Monitored client progress and provided tailored feedback to enhance skills and ensure successful job performance.
  • Advocated for clients' needs in workplace environments and during placements to promote their integration and success.
  • Arrived promptly to prepare for daily tasks., documented previous day's notes, transported individuals to job sites, and kept them focused on cleaning tasks.

Customer Service Representative

Coast Professional Inc.
Geneseo, New York
12.2021 - 02.2023
  • Assisted customers with inquiries and resolved issues efficiently.
  • Maintained accurate records of customer interactions and transactions.
  • Provided product information and guidance to enhance customer experience.
  • Utilized CRM software to track customer feedback and improve satisfaction.
  • Participated in training sessions to improve service skills and knowledge.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Education

Livonia High School
Livonia, NY

Some College (No Degree) - Criminal Justice

Monroe Community College
Rochester, NY

Skills

  • Job coaching
  • Job training plans
  • Client assessment
  • Progress monitoring
  • Performance feedback
  • Workplace integration
  • Client advocacy
  • Time management

Certification

  • Certification for medical billing and coding. 2001

Timeline

Lead Job Coach

ARC Glow
03.2024 - 07.2024

Customer Service Representative

Coast Professional Inc.
12.2021 - 02.2023

Livonia High School

Some College (No Degree) - Criminal Justice

Monroe Community College
Tara Allen