Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
1
1
year of post-secondary education
15
15
years of professional experience
Work History
Manager of Annuals Department
Wildwood Nursery & Garden Center
East Greenwich, RI
03.2021 - 06.2026
Oversaw daily operations, maintaining efficiency and quality standards.
Managed daily operations of plant sales and customer service teams.
Oversaw inventory management and product ordering for seasonal stock.
Trained staff on horticultural best practices and customer engagement techniques.
Coached, mentored and trained team members in order to improve their job performance.
Developed employee schedules to ensure optimal coverage during peak seasons.
Delegated work to staff, setting priorities and goals.
Allocated tasks to associates based on their skill levels.
Enforced customer service standards and resolved customer problems to uphold quality service.
Fostered relationships with local suppliers to secure quality plants and materials.
Implemented visual merchandising strategies to enhance product displays.
Coordinated special events and workshops to promote gardening education.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Elderly Caretaker
Self
Cranston, Rhode Island
07.2011 - 12.2020
Administered medications according to prescribed schedules and guidelines.
Provided daily assistance with personal hygiene and grooming needs.
Assisted with meal preparation, ensuring nutritional needs were met.
Coordinated transportation for medical appointments and social activities.
Created a safe living environment by removing hazards and ensuring cleanliness.
Maintained a clean and safe environment in the home setting.
Performed light housekeeping duties such as laundry, dusting, vacuuming.
2nd Assistant Manager/2 IC Manager/Department Manager at Carlos Wee Waa Supermarket2nd Assistant Manager/2 IC Manager/Department Manager at Carlos Wee Waa Supermarket