Darien Rich
Sterling Heights,MI
Summary
OBJECTIVE: Career fulfillment with a desire for personal growth and success in the veterinary tech field.
Dedicated candidate with experience providing support to animals. Skilled in monitoring animal vitals, administering medications, and maintaining the cleanliness of kennels and offices. Highly organized and works well in team environments.
Overview
9
9
years of professional experience
Work History
Crew Leader Supervisor
Harleys Landscaping
Sterling Heights, MI
05.2019 - Current
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Served as primary point of contact between crew members and upper management, relaying important information as necessary.
- Inspected tools and equipment to maintain safety and efficiency.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Improved client satisfaction by effectively managing landscaping crews and ensuring timely project completion.
- Developed and implemented strategies for pest and disease control.
Marketing Manager
Discount Tire
Sterling Heights, MI
11.2017 - 05.2019
- Developed and implemented marketing strategies to use for launches, rebranding campaigns, and promotions.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- I was directly responsible for interview process, hiring decisions, and onboarding of new team members.
- I was responsible for the oversight of training and metrics.
- I was responsible for the upkeep and organization of the back office space to ensure efficiency and timeliness could be met.
Barista
Starbucks
Sterling Heights, MI
01.2017 - 12.2017
- Implemented sustainable practices such as waste reduction initiatives, contributing to the cafe''s environmental responsibility goals.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Veterinary Technician Assistant
Serenity Animal Hospital & Pet Resort
Sterling Heights, MI
01.2015 - 01.2017
- Increased client satisfaction by promptly addressing concerns and answering questions regarding their pets'' health and well-being.
- Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
- Assisted in examination and treatment of animals in the veterinary clinic.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Followed safety protocols for handling animals.
- Maintained accurate pharmacy records and controlled drug, anesthesia, and heartworm test logs.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Answered owner animal health questions and advised on best care practices.
Education
Associate of Science - Nursing
Macomb Community College
Warren, MI05.2016
High School Diploma -
Cousino Senior High School
Sterling Heights, United States05.2012
Skills
- Professional phone etiquette
- Excellent communication skills
- Articulate and well-spoken
- Works well under pressure
- Flexible
- Laboratory Testing
- Clerical knowledge
- Filing and data archiving
- Microsoft Office
- Surgical procedures and support
- Attention to Detail
- Veterinarian Assistance
Timeline
Crew Leader Supervisor
Harleys Landscaping
05.2019 - Current
Marketing Manager
Discount Tire
11.2017 - 05.2019
Barista
Starbucks
01.2017 - 12.2017
Veterinary Technician Assistant
Serenity Animal Hospital & Pet Resort
01.2015 - 01.2017
Associate of Science - Nursing
Macomb Community College
High School Diploma -
Cousino Senior High School
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