Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Medical terminology knowledge
Patient scheduling and appointment
management
Electronic Health Records (EHR) systems Insurance verification and billing
Coding knowledge (ICD-10, CPT)
Filing and record management
Data entry and database management
Managing phone systems and triage
Faxing, scanning, and email correspondence
Inventory and supply management
HIPAA and patient privacy regulations
OSHA and infection control basics
Understanding of healthcare laws and ethics