Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
9
9
years of professional experience
Work History
Senior Market Manager (SC/FL)
Aledade
01.2020 - 02.2025
Led cross-functional teams to drive market growth and operational success
Established strong payor relationships through strategic engagement, ensuring sustainable shared savings
Optimized efficiency by streamlining credentialing, rosters, and contracting processes, minimizing backlogs
Conducted in-depth data analysis on quality metrics, cost performance, and patient outcomes to inform strategic interventions
Managed ACO performance tracking, ensuring regulatory compliance and delivering actionable insights to leadership
Managed staff and provided board support, including training and onboarding new staff members, establishing goals, and reviewing Key Performance Indicators (KPIs)
Senior Practice Transformation Specialist
Aledade
11.2018 - 01.2020
Served as the primary liaison for physician practices, implementing administrative workflows and innovative initiatives
Contributed to the FL 2016 ACO’s continued success in achieving shared savings, pioneering Transitional Care Management (TCM) improvements
Led the implementation of key initiatives such as Uber Health for TCM patients, a Skilled Nursing Facility (SNF) Pilot in The Villages, and the Care A Medix program
Partnered with headquarters on ED Dashboard, TCM Dashboard, Journal Club, and Medication Adherence projects to enhance efficiency and patient outcomes
Care Manager
Aledade
11.2017 - 11.2018
Conducted comprehensive patient assessments and collaborated with provider practices to deliver coordinated care
Developed innovative care management solutions, including the successful launch of Iris, a pilot program improving patient outcomes
Trained practices and care managers on best practices, fostering enhanced care coordination across the network
Provider Representative
Centene/Sunshine Health/Ambetter
11.2015 - 11.2017
Conducted provider orientations and ongoing educational outreach on policies, procedures, and health plan updates
Performed Health Benefits Ratio (HBR) and HEDIS analyses, generating reports to inform provider performance reviews
Served as a liaison between providers and the health plan, ensuring alignment in financial and quality performance initiatives
Managed incentive agreements and provided data-driven insights to enhance provider engagement and success
Education
Valencia Community College
Skills
Data-driven decision making
Product launches
Channel management
Competitive analysis
Strategic planning
Intermediate: Excel, CRM, Tableau, Windows, SQL, data analytics
Creativity: Generated innovative ideas and approaches to tackle challenges
Critical thinking: Utilized critical analysis to evaluate information and make informed decisions
Problem-solving: Successfully identified and resolved complex issues through analytical thinking and creative solutions
Accomplishments
South Carolina ACO Launch: Successfully launched South Carolina's first ACO in 2020, achieving consistent year-over-year shared savings from 2020 to 2024
Florida Market Expansion: Expanded practice network, scaled team, and secured additional contracts in Florida, driving consistent year-over-year shared savings since market inception. Achieved top 10 state ranking in quality and shared savings, with over $48 million in savings to Medicare over 5 years.
Commercial Contract Launch: Successfully launched first commercial contract in the state with FL Blue in 2021, achieving $14 million in shared savings within the first year and supporting 59 practices. This contract received national recognition and made headlines in prominent healthcare industry news outlets
Languages
Spanish
Limited Working
Timeline
Senior Market Manager (SC/FL)
Aledade
01.2020 - 02.2025
Senior Practice Transformation Specialist
Aledade
11.2018 - 01.2020
Care Manager
Aledade
11.2017 - 11.2018
Provider Representative
Centene/Sunshine Health/Ambetter
11.2015 - 11.2017
Valencia Community College
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