Tara Britzius
Mesa,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Family Manager
Self Employed
04.2017 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Coordinated daily activities, ensuring punctual attendance at school, appointments, and extracurricular activities.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Maintained a clean and organized household for improved efficiency and stress reduction.
Sales Associate
Goldsmith Gallery Jewelers
08.2010 - 04.2017
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Customer Service Agent
SkyWest Airlines
01.2004 - 06.2010
- Enhanced customer satisfaction by providing timely and efficient gate services.
- Streamlined boarding process for smoother transitions, coordinating with flight crew and ground staff.
- Rebooked passengers on alternative flights when necessary due to cancellations or overbooking situations.
- Supported fellow agents during busy times to ensure timely processing of passengers at gates.
- Assisted customers with special needs, ensuring their comfort and ease of access to the aircraft.
- Maintained a safe and secure environment for passengers through thorough pre-boarding checks.
- Verified identification documents, maintaining strict security protocols at all times.
- Coordinated with baggage handlers to guarantee proper luggage placement on flights.
- Facilitated communication between pilots, ground crew, and passengers during delays or unexpected events.
Education
No Degree - Aesthetics
Southwest Institute of Natural Aesthetics
Tempe, AZ05.2024
Skills
- Friendly, Positive Attitude
- Written Communication
- Dependable and Responsible
- Good Telephone Etiquette
- Self-Directed
- Time Management
Timeline
Family Manager
Self Employed
04.2017 - 09.2023
Sales Associate
Goldsmith Gallery Jewelers
08.2010 - 04.2017
Customer Service Agent
SkyWest Airlines
01.2004 - 06.2010
No Degree - Aesthetics
Southwest Institute of Natural Aesthetics
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