Tara Case
Evansville,IN
Summary
Efficient office support professional known for exceptional multitasking and problem-solving abilities. Proven track record in managing schedules, handling confidential information, and delivering superior customer service, ready to drive organizational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Assistant
Joshua Academy Charter School
Evansville, IN
12.2025 - Current
- Supported daily office operations by managing phone calls and responding to inquiries.
- Assisted in maintaining student records using electronic management systems.
- Coordinated communication between staff, parents, and students to ensure clarity and support.
- Processed incoming documents and materials efficiently, ensuring timely distribution to relevant departments.
- Maintained a clean and organized office environment, contributing to overall workplace efficiency.
- Managed scheduling of appointments and meetings, optimizing staff availability and resource use.
- Facilitated smooth operations during standardized testing periods by organizing exams, proctoring tests, and ensuring adherence to test procedures.
- Assisted in coordinating school events and meetings by scheduling appointments, sending reminders, and preparing necessary materials.
- Maintained a welcoming front office environment for visitors through professional customer service skills and maintaining a clean space.
- Managed confidential information with discretion while handling sensitive documents such as student transcripts and personnel files.
- Supported the school administration with accurate data entry for student enrollment, attendance, and academic performance.
- Played an instrumental role in emergency preparedness planning by participating in safety drills alongside faculty members as well as reviewing policies periodically with administration teams.
- Enhanced office efficiency by organizing and maintaining a comprehensive filing system for student records.
- Performed general clerical tasks such as filing, faxing and data entry.
- Contributed to a positive school climate by fostering open communication lines between parents, students, and staff members.
- Maintained an up-to-date inventory of supplies for the office and classrooms by regularly monitoring stock levels and placing orders as needed.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
Family & Teams Service Coordinator
Brilliant Connections Inc
Evansville, IN
08.2023 - 10.2023
- Assisted clients with inquiries, ensuring timely resolution and superior customer satisfaction.
- Maintained records in service management systems to support accurate reporting and data analysis.
- Supported team members in executing service delivery processes, fostering collaboration and productivity.
- Collaborated with cross-functional teams to streamline communication and improve service workflow efficiency.
- Developed training materials for new hires, promoting knowledge transfer and operational consistency within the team.
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Oversaw all aspects of human resources, including hiring, training, performance evaluations, and conflict resolution within the regional office.
- Oversaw human resources functions including recruitment, onboarding, benefits administration, and employee relations.
- Complied with labor laws and regulations while managing payroll functions efficiently.
- Managed payroll processing for staff, ensuring accuracy and timely disbursement of salaries.
- Optimized resource allocation, scheduling staff efficiently while minimizing labor costs.
- Managed daily operations such as scheduling staff shifts, tracking attendance, and maintaining inventory of supplies while staying within budget constraints.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Utilized behavior modification techniques to promote positive behavioral changes in clients.
- Participated in team meetings to discuss client goals, challenges, and effective strategies.
- Monitored and documented client progress using data collection techniques.
- Improved client intake efficiency by implementing a streamlined documentation system.
- Conducted client intake interviews to determine client service need and eligibility.
- Performed client intake procedures according to internal standards for new admissions.
Registered Behavior Technician
Circle City ABA
Evansville, IN
08.2020 - 08.2023
- Implemented individualized behavior intervention plans to support skill development and promote positive behaviors.
- Collaborated with multidisciplinary teams to assess client progress and adjust treatment strategies accordingly.
- Trained and mentored new staff on behavior analytic principles and effective data collection techniques.
- Conducted regular data analysis to monitor client performance and inform adjustments in therapy approaches.
- Developed engaging activities that facilitated learning while maintaining compliance with treatment goals.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Established key performance indicators to evaluate operational effectiveness and drive strategic initiatives.
- Supported the office with administrative tasks, including client intake and scheduling appointments, ensuring smooth day-to-day operations.
Housekeeper
Southwestern Healthcare
Evansville, IN
11.2019 - 08.2020
- Maintained cleanliness and sanitation standards throughout facility.
- Managed inventory of cleaning supplies, ensuring availability and proper usage.
- Implemented efficient cleaning procedures to enhance workflow and productivity.
- Trained new staff on housekeeping protocols and safety measures.
- Developed schedules for routine deep cleaning tasks to minimize disruption.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Teachers Assistant
Arc Child Life Center
Evansville, IN
01.2018 - 11.2019
- Assisted lead teachers in lesson planning and classroom management to enhance student engagement.
- Supported individualized learning strategies for diverse student needs, fostering academic development.
- Collaborated with staff to implement educational programs, improving curriculum delivery and effectiveness.
- Developed instructional materials and resources that aligned with curriculum objectives and standards.
- Implemented behavior management techniques to promote positive interactions among students in the classroom.
- Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
- Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Completed daily reports on attendance and disciplinary performance.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
Education
High School Diploma -
F.J Reitz High School
Evansville, INNo Degree - Office Administration
Indiana Tech University
Evansville, INSkills
- Microsoft outlook
- Scheduling
- Follow-up skills
- Appointment scheduling
- Administrative support
- Microsoft Office Suite
- Microsoft PowerPoint
- Data collection
- Clerical support
- Coordination
- HIPAA compliance
- Data entry proficiency
- Empathy and patience
- Multitasking and organization
- Customer service
- Problem-solving
- Phone and email etiquette
- Registration and admissions
- Call screening
- Friendly and outgoing
- Microsoft office
- Teamwork and collaboration
- Computer skills
- Administrative and office support
Certification
- RBT - Registered Behavior Technician
- CPR, AED, First Aide
Timeline
Office Assistant
Joshua Academy Charter School
12.2025 - Current
Family & Teams Service Coordinator
Brilliant Connections Inc
08.2023 - 10.2023
Registered Behavior Technician
Circle City ABA
08.2020 - 08.2023
Housekeeper
Southwestern Healthcare
11.2019 - 08.2020
Teachers Assistant
Arc Child Life Center
01.2018 - 11.2019
High School Diploma -
F.J Reitz High School
No Degree - Office Administration
Indiana Tech University