Tara Connor
Houston,Tx
Summary
Operations professional with hands-on experience in coordinating and optimizing workflows. Strong focus on team collaboration and ensuring smooth operations. Skilled in logistics, project management, and problem-solving. Reliable and adaptable, ready to meet changing demands and deliver consistent results.
Overview
2026
2026
years of professional experience
Work History
Family Operations Coordinator
Stay At Home Mom
2021 - Current
- Successfully managed household operations, focusing on budgeting and scheduling.
- Coordinated educational and logistical arrangements for children’s activities.
- Enhanced multitasking capabilities to effectively handle multiple tasks.
- Resolved conflicts proactively to promote a positive home environment.
- Actively volunteered in community events and school functions, strengthening community ties.
- Applied problem-solving skills to address everyday challenges efficiently.
- Community events
Lead Processer
Cpap
2018.02 - 2021.09
- Managed medical insurance accounts with exceptional customer support skills.
- Efficiently navigated through numerous computer applications for accurate data processing.
- Resolved customer inquiries by providing effective troubleshooting assistance.
- Ensured superior customer service professionalism across various demographics.
- Executed co-payment processes accurately and expediently.
- Conducted thorough verification of insurance policies for accuracy and coverage confirmation.
- Facilitated shipping operations, adhering to standard protocols.
- Exhibited capability in lifting weights ranging from 25-50 lbs.
Call center representative
Harris County Toll Authority (HCTRA)
2019.01 - 2020.08
- Answering inbound calls, assistant callers with EZ TAG questions
- Processing toll violation payments, and assist callers with their EZ Tags account
- High volume incoming calls
- Billing inquires and address change.
- Computer proficient and strong typing skills 40 WPM
Call center Representative
CONDENT HUMANA
2017.06 - 2018.02
- Working to support customers with their medical insurances account.
- Ability to navigate through multiple computer applications with speed and accuracy.
- Provide troubleshooting assistance to customer.
- Maintain a high level of world class customer service professionalism to a wide range of customers.
- Process Copayments
- Verifying insurance policy
Server & Bartender
Cheddars Casual Cafe
2015.01 - 2017.01
- Created a welcoming environment by greeting each guest warmly.
- Ensured prompt serving of meals to maintain dining schedules.
- Assisted patrons by describing menu selections thoroughly.
- Maintained high service standards in food and drink delivery.
- Accurately recorded orders to enhance service efficiency.
- Presented superior food and drinks, ensuring a memorable experience.
Care Giver
Dimension Heath Care Services
2019.01 - 2022
- Managed personal care tasks, including basic meal preparation and nutrition assistance.
- Oversaw health care responsibilities, offering appointment reminders and medication management.
- Assisted individuals with mobility needs during transfers from cars and showers.
- Provided transportation services, ensuring clients accessed activities safely in wheelchair-friendly vehicles.
- Delivered emotional support to promote mental wellness among clients.
- Facilitated respite care for other caregivers, providing essential breaks when needed.
- Monitored client health consistently to ensure optimal well-being.
Customer Service Representative
Walmart
2014.03 - 2015.08
- Provided appropriate solutions to various customer challenges.
- Handled customer communications through multiple channels including email, phone, and face-to-face meetings.
- Led training initiatives for customer service representatives and cashiers.
- Kept current on product information to assist customers effectively.
- Administered refunds when required while adhering to company policies.
- Implemented problem resolution strategies to enhance customer experience.
- Exhibited basic mathematical skills for accurate financial documentation.
Education
No Degree -
Houston Community (HCC)
Houston, TXHigh School Diploma -
Cy-Falls high school
Houston, TX06.2014
Skills
Effective organization Strong interpersonal skills Ability to multitask Efficient time management
Timeline
Call center representative
Harris County Toll Authority (HCTRA)
2019.01 - 2020.08
Care Giver
Dimension Heath Care Services
2019.01 - 2022
Lead Processer
Cpap
2018.02 - 2021.09
Call center Representative
CONDENT HUMANA
2017.06 - 2018.02
Server & Bartender
Cheddars Casual Cafe
2015.01 - 2017.01
Customer Service Representative
Walmart
2014.03 - 2015.08
Family Operations Coordinator
Stay At Home Mom
2021 - Current
No Degree -
Houston Community (HCC)
High School Diploma -
Cy-Falls high school