Tara Connor
Houston,Tx
Summary
Operations professional with hands-on experience in coordinating and optimizing workflows. Strong focus on team collaboration and ensuring smooth operations. Skilled in logistics, project management, and problem-solving. Reliable and adaptable, ready to meet changing demands and deliver consistent results.
Overview
2026
2026
years of professional experience
Work History
Family Operations Coordinator
Stay At Home Mom
Houston, TX
2021 - Current
- Successfully managed household operations, focusing on budgeting and scheduling.
- Coordinated educational and logistical arrangements for children’s activities.
- Enhanced multitasking capabilities to effectively handle multiple tasks.
- Resolved conflicts proactively to promote a positive home environment.
- Actively volunteered in community events and school functions, strengthening community ties.
- Applied problem-solving skills to address everyday challenges efficiently.
- Community events
Lead Processer
Cpap
Stafford, TX
02.2018 - 09.2021
- Managed medical insurance accounts with exceptional customer support skills.
- Efficiently navigated through numerous computer applications for accurate data processing.
- Resolved customer inquiries by providing effective troubleshooting assistance.
- Ensured superior customer service professionalism across various demographics.
- Executed co-payment processes accurately and expediently.
- Conducted thorough verification of insurance policies for accuracy and coverage confirmation.
- Facilitated shipping operations, adhering to standard protocols.
- Exhibited capability in lifting weights ranging from 25-50 lbs.
Call center representative
Harris County Toll Authority (HCTRA)
Houston, TX
01.2019 - 08.2020
- Answering inbound calls, assistant callers with EZ TAG questions
- Processing toll violation payments, and assist callers with their EZ Tags account
- High volume incoming calls
- Billing inquires and address change.
- Computer proficient and strong typing skills 40 WPM
Call center Representative
CONDENT HUMANA
06.2017 - 02.2018
- Working to support customers with their medical insurances account.
- Ability to navigate through multiple computer applications with speed and accuracy.
- Provide troubleshooting assistance to customer.
- Maintain a high level of world class customer service professionalism to a wide range of customers.
- Process Copayments
- Verifying insurance policy
Server & Bartender
Cheddars Casual Cafe
Sugar Land, TX
01.2015 - 01.2017
- Created a welcoming environment by greeting each guest warmly.
- Ensured prompt serving of meals to maintain dining schedules.
- Assisted patrons by describing menu selections thoroughly.
- Maintained high service standards in food and drink delivery.
- Accurately recorded orders to enhance service efficiency.
- Presented superior food and drinks, ensuring a memorable experience.
Care Giver
Dimension Heath Care Services
Houston, TX
01.2019 - 2022
- Managed personal care tasks, including basic meal preparation and nutrition assistance.
- Oversaw health care responsibilities, offering appointment reminders and medication management.
- Assisted individuals with mobility needs during transfers from cars and showers.
- Provided transportation services, ensuring clients accessed activities safely in wheelchair-friendly vehicles.
- Delivered emotional support to promote mental wellness among clients.
- Facilitated respite care for other caregivers, providing essential breaks when needed.
- Monitored client health consistently to ensure optimal well-being.
Customer Service Representative
Walmart
Missouri City, TX
03.2014 - 08.2015
- Provided appropriate solutions to various customer challenges.
- Handled customer communications through multiple channels including email, phone, and face-to-face meetings.
- Led training initiatives for customer service representatives and cashiers.
- Kept current on product information to assist customers effectively.
- Administered refunds when required while adhering to company policies.
- Implemented problem resolution strategies to enhance customer experience.
- Exhibited basic mathematical skills for accurate financial documentation.
Education
No Degree -
Houston Community (HCC)
Houston, TXHigh School Diploma -
Cy-Falls high school
Houston, TX06.2014
Skills
Effective organization Strong interpersonal skills Ability to multitask Efficient time management
Timeline
Call center representative
Harris County Toll Authority (HCTRA)
01.2019 - 08.2020
Care Giver
Dimension Heath Care Services
01.2019 - 2022
Lead Processer
Cpap
02.2018 - 09.2021
Call center Representative
CONDENT HUMANA
06.2017 - 02.2018
Server & Bartender
Cheddars Casual Cafe
01.2015 - 01.2017
Customer Service Representative
Walmart
03.2014 - 08.2015
Family Operations Coordinator
Stay At Home Mom
2021 - Current
No Degree -
Houston Community (HCC)
High School Diploma -
Cy-Falls high school