Summary
Overview
Work History
Education
Skills
Timeline
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Tara DeRonda

Saugerties

Summary

Dynamic leader with a proven track record at Textron Aviation, enhancing operational efficiency and driving business growth. Skilled in operations management and fostering strong customer relations, I led teams to exceed revenue goals and achieve significant market expansion. Expertise in strategic planning and problem resolution, ensuring long-term success and high employee and customer satisfaction.

Overview

24
24
years of professional experience

Work History

General Manager

Textron Aviation
05.2010 - Current
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Formulated policies and procedures to streamline operations.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning. $20M + yearly revenue business.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Expanded business operations into international EASA, navigating regulatory environments FAA, OSHA, EHS in reference to Repair Station Manual. Implemented SMS to promoted safety and Just Culture.

Aftermarket Sales Manager

Textron Aviation
05.2010 - 12.2017
  • Managed an extensive portfolio of accounts, consistently meeting or exceeding revenue goals.
  • Increased aftermarket sales by developing and implementing strategic sales plans.
  • Sales included engine hot sections, overhaul, P&W, Williams, Honeywell and RollsRoyce. Scheduled maintenance, avionics upgrades. Primus Elite, FMS 6.1, FANS, Garmin, Collins quoting. Interior reburb, paint and design.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Collaborated with sales teams to ensure seamless handover of customers from pre-sales to maintenance support team.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Drove sales by developing multi-million dollar contract sales.

Quality Assurance Analyst - Contrator

Citation Air
04.2006 - 12.2008

Review 350+ aircraft records and convert into CAMP System

Remote work with partial office attendance

Service Scheduler Aircraft Maintenance

Textron Aviation
08.2000 - 03.2006
  • Assisted clients with aircraft maintenance review, quoting workscopes and allocating manpower.
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all RTS were met within agreed timeframes.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Preorder suspect parts, SB's, avionics upgrades


Education

Aviation Management

Textron University

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Effective leader
  • Training and coaching
  • Team leadership
  • Customer relations
  • Efficient multi-tasker

Timeline

General Manager

Textron Aviation
05.2010 - Current

Aftermarket Sales Manager

Textron Aviation
05.2010 - 12.2017

Quality Assurance Analyst - Contrator

Citation Air
04.2006 - 12.2008

Service Scheduler Aircraft Maintenance

Textron Aviation
08.2000 - 03.2006

Aviation Management

Textron University
Tara DeRonda