EMR System Athena, Epic,
Tara Feliciano
Surgical Coordinator/Booker
Lynbrook,NY
Summary
Booking surgical procedures with various hospitals, & ambulatory surgical centers
Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in a fast-paced environment.
Ability to exercise judgment and make decisions, as I work independently
Obtain authorizations from insurance companies for surgical procedures, as well as Mris
Overview
10
10
years of professional experience
Work History
Surgical Coordinator
Orthopedic Surgeons Of L.I. Associates
08.2021 - 03.2025
- Scheduling patients for surgery, completing hospital paperwork
- Interviewed patients to obtain medical information, weight and height measurements and health history
- Scheduling appropriate MRI appointment
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Contributed to a reduction in surgery cancellations by closely monitoring patient compliance with pre-surgical instructions.
- Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
- Collaborated with multidisciplinary care teams to develop comprehensive perioperative plans tailored to individual patient needs and preferences.
- Answered telephone calls to offer office information, answer questions
- Conducted thorough chart reviews prior to surgery, identifying potential issues or discrepancies requiring resolution before proceeding with procedures.
- Collaborated with insurance providers to verify coverage and obtain necessary authorizations for surgical procedures.
- Educated patients about surgeries and provided treatment plan documentation.
- Coordinated with facilities to set up surgeries for two orthopedic surgeons.
Secretary/Transportation Coordinator
Parker Jewish Institute
06.2017 - 08.2021
- Handled incoming requests for residents requiring transportation via ambulance, access a ride for appointments.
- Contacted proper departments requiring a certified nursing assistant to accommodate residents on specific days & times for appointments
- Scheduled appointments with doctor offices and conducted follow-up calls to patients' family members to inform them of any money due prior to residents' appointments as they had to call the transportation companies to pay in full prior to pick up.
- Data entry all appointments, and spread sheet made as well as emailing various departments the schedule as to who was going out of the building, day and time.
Surgical Scheduler Coordinator
Orthopedic Surgeons of L.I.
05.2015 - 08.2021
- Demonstrated adaptability by managing unexpected schedule changes or emergencies, ensuring minimal surgical cancellations
- Supported successful surgical outcomes by ensuring accurate documentation of patient medical histories, insurance information, and surgical consents.
- Provided exceptional customer service to patients, addressing their concerns promptly while maintaining professionalism at all times.
- Collaborated with insurance companies to obtain necessary authorizations for scheduled surgeries, minimizing delays or cancellations due to coverage issues.
- Increased patient satisfaction with timely communication regarding appointment confirmations and reminders.
- Educated patients about surgeries and provided treatment plan documentation.
- Updated patient records to reflect upcoming surgeries and medical histories.
- Demonstrated adaptability by managing unexpected schedule changes or emergencies, ensuring minimal disruption to other scheduled surgeries.
- Enhanced patient satisfaction by efficiently scheduling surgeries and pre-operative appointments.
- Maintained a high level of organization in managing appointment calendars for multiple surgeons simultaneously without compromising accuracy or efficiency.
- Verified insurance coverage and obtained pre-authorizations.
- Coordinated with facilities to set up surgeries for three orthopedic doctors.
Education
Associate of Science - Business Communication
BMCC
199 Chambers Street06.1994
Skills
- Proficient in Computer Applications
- Drafting Professional Letters
- Strong Verbal Communication
- Detail-Oriented Accuracy
- ICD-10 Proficiency
- Medical Terminology Specialist
- Surgery Coding Specialist
- Experienced With Insurance Carriers
- Insurance Eligibility Verification
Timeline
Surgical Coordinator
Orthopedic Surgeons Of L.I. Associates
08.2021 - 03.2025
Secretary/Transportation Coordinator
Parker Jewish Institute
06.2017 - 08.2021
Surgical Scheduler Coordinator
Orthopedic Surgeons of L.I.
05.2015 - 08.2021
Associate of Science - Business Communication
BMCC
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementPersonal development programsHealthcare benefits401k matchStock Options / Equity / Profit SharingPaid time offPaid sick leaveSoftware
Similar Profiles
Nikolas HeathNikolas Heath
Land Surveyor in Training at L.I. Smith & AssociatesLand Surveyor in Training at L.I. Smith & Associates
Vincenza ScrimaVincenza Scrima
Certified Medical Assistant at Michigan Orthopedic & Spine SurgeonsCertified Medical Assistant at Michigan Orthopedic & Spine Surgeons
Destiny MartinezDestiny Martinez
Surgery Scheduling Coordinator at Middlesex Orthopedic SurgeonsSurgery Scheduling Coordinator at Middlesex Orthopedic Surgeons