Dedicated pharmacy technician skilled in patient communication and insurance billing. Successfully managed high prescription volumes while collaborating with healthcare teams to ensure optimal patient care and satisfaction.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
Walgreens
07.2025 - 03.2026
Managed pharmacy software for patient records and prescriptions, ensuring accuracy.
Efficiently processed insurance claims for medications.
Prepared and verified medications through counting, pouring, and labeling.
Instructed customers on medication usage and possible side effects.
Supported pharmacist in managing high prescription volumes and answering questions.
Verified incoming drug inventories daily, logging discrepancies to maintain accurate inventory records.
Collaborated with healthcare teams to improve patient care outcomes.
Performed data entry for patient profiles, billing, and prescription orders, ensuring accuracy and compliance.
Shift Lead
How Ya Dough'n
01.2024 - 07.2025
Handled customer inquiries and resolved issues promptly to maintain satisfaction.
Led training sessions for new employees to improve skill development.
Managed inventory levels and replenished supplies to ensure smooth operations.
Monitored equipment performance and reported maintenance needs to sustain operational reliability.