Motivated professional experienced in providing exceptional care.
Overview
15
15
years of professional experience
1
1
Certification
Work History
CNA
Integrity Behavioral Health Treatment
New Orleans, LOUISIANA
09.2023 - 08.2024
Promoted to support doctors and nurses in detox procedures and group meetings apart from assisting patients in day-to-day life; topped at Nurse Aide Course among class of 30
Completed daily documentation and charts regarding patient care and input reports into practice databases
Welcomed intakes, listened to testimonials, and collaborated a 28-day plan to sobriety
Evaluated health care concerns at intake facility with 4 trainees and advocated measures to improve patient health, address behavioral and mental health issues, ensuring treatment for 42 patients
Ensured patient safety and comfort, interacting with 15+ trained nurses to record observations on temperature, pulse and blood pressure; extended technical assistance to registered nursing staff as Quality Health Care Member
Set up patient transportation systems including orthopedic traction setups, enhancing speed and performance of patient transportation by 70%; moved patients, wheelchair to patient beds, as directed by nursing staff
Branch/ Training Manager
Approved Cash Advance
Houma, LA
01.2010 - 08.2019
Managed new hire orientation programs with 2 district managers, facilitated onboarding of 23 new hires
Conducted behavioral interviews, designed and implemented human resource management process to improve employee productivity, team cohesiveness, and job satisfaction across region of 8 offices
Monitored 15 employees, conducted quarterly training on professionalism, productivity, marketing, and expansion
Executed audits, track cash receivables, and decipher monthly goals to increase profits yearly