Tara Gonzalez
Graham,WA
Summary
Detail-oriented administrative assistant with over 8 years of experience in office management and customer relations. Proven ability to streamline processes, maintain data integrity, and foster positive relationships, contributing to a productive work environment.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
Kent School District
Kent, WA
12.2018 - Current
- Managed daily administrative tasks, ensuring timely completion of reports and correspondence.
- Developed training materials for new staff, enhancing onboarding efficiency and knowledge retention.
- Coordinated meetings and events, optimizing resource allocation and AP management.
- Maintained accurate records using database management systems (Skyward/Qmlative), supporting data integrity and accessibility.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of students sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to parent inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported assistant principal staff through scheduling meetings, and preparing crucial documents.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Enhanced office environment, organizing spaces for better workflow and student comfort.
- Enhanced communication within office, establishing daily newsletter (Daily Bulletin) summarizing key updates and achievements.
Dental Assistant III
King County/Jail Health Services
Seattle, WA
09.2001 - 05.2018
- Assisted dental professionals during procedures, ensuring patient comfort and operational efficiency.
- Prepared treatment areas by sterilizing instruments and maintaining cleanliness standards.
- Educated patients on oral hygiene practices and post-treatment care procedures.
- Managed appointment scheduling and maintained accurate patient records within electronic health systems.
- Mentored junior staff in clinical protocols and best practices for patient care delivery.
- Implemented process improvements that enhanced workflow efficiency in a high-volume environment.
- Conducted inventory management for dental supplies, optimizing resource utilization and cost-effectiveness.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Took dental images following strict patient protection rules, applying lead aprons.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Enhanced patient rapport by consistently delivering compassionate and professional care.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Scheduled and confirmed patient appointments.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Education
Certificate of Technical Studies - Dental Assistant
Renton Technical College
Renton, WA06-2001
Skills
- Customer service
- Data entry (Skyward/Qmlative)
- Microsoft Word
- Clerical support
- Critical thinking
- Documentation and recordkeeping
- Dedicated team player
- Computer skills
- Office administration
- Microsoft outlook
- File organization
- Microsoft Excel
- Customer and client relations
- Administrative support
Timeline
Administrative Assistant
Kent School District
12.2018 - Current
Dental Assistant III
King County/Jail Health Services
09.2001 - 05.2018
Certificate of Technical Studies - Dental Assistant
Renton Technical College