Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tara Hammond

Bowie,MD

Summary

Multi-talented human service professional with expertise in housing management environments. Hardworking and dedicated to top outcomes. Excellent time manager, communicator and problem solver. Exceptional partner to housing team, promoting tenant participation and community development initiatives. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Housing Coordinator

Community Connections, Inc.
Washington, D.C.
11.2021 - 06.2022
  • Functioned as a liason between Permanent Supportive Housing (PSH), clients served, to D.C. Housing Authority (DCHA) and Department of Human Services (DHS).
  • Participates in collaborative meetings discussing client transfers, issues, and applications.
  • Completed LRSP voucher applications within 5 days of receiving new clients.
  • Gathered community resources and coordinated referrals to obtain services.
  • Documented services and collected required data for evaluation.

Housing Case Manager

Community Connections, Inc.
Washington, D.C.
04.2019 - 06.2022
  • Case management services provided to homeless and previously homeless individuals.
  • 100% of entering notes within 48 hours to HTH database.
  • Assisted clients navigate healthcare system and care options by educating on relevant subject areas and referring resources.
  • Coordinated psychosocial assessments, treatment plans and progress notes.
  • Guided clients in development of skills and strategies for dealing with individual problems.
  • Maintained caseload of 30 individuals and quality service provided.

Social Service Representative

DHS
Washington, DC
06.2022 - Current
  • Apply policies and procedures while reviewing applications, renewals/recertification, reported changes, and other sources of information from DHS customers to determine eligibility for SNAP benefits programs, taking action to authorize, revise, continue, or discontinued financial assistance and other services.
  • Exercise judgment in applying Federal Rules, District lows, City Council regulations, department policies and procedures, Office of Attorney General decisions, Mayoral Orders, and Hearing Officers' decision.
  • Responsible for testifying and defending DHS action and policy in fair hearings, administrative hearings and court actions.

Day Program Lead

Renoxx Caregiver, Inc
Lanham, MD
10.2018 - 04.2019
  • Collaborated with team members to identify and accomplish agency objectives.
  • Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness.
  • Analyzed data from surveys, referrals and follow-up services on financial, legal, crisis intervention, community referrals and outreach services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Submitted detailed reports pertaining to client's behavior, progress or concerns within 24 hours.

Community Support Professional

Ardmore Enterprises
Bowie, MD
10.2013 - 03.2015
  • Assisted with development of daily living, communication and social skills with guardian of the state individuals.
  • Promoted effective working relationships with service providers and forged collateral contacts to support and deliver community-based approach.
  • Transported clients to medical appointments and mental health visits to meet basic needs.
  • Followed and evaluated individualized support care plans to increase personal development.
  • Supported individuals with facility-based planned activities in home and community settings.

Education

Master of Science - Human And Social Service

Walden University
Minneapolis, MN
05.2017

Bachelor of Science - Sociology

Bowie State University
Bowie, MD
05.2004

Skills

  • Treatment plans knowledge
  • Quality assurance controls
  • Emotional awareness
  • Progress evaluations understanding
  • Organizational skills
  • Time management
  • Communication
  • Analytical
  • Reliable and trustworthy
  • Collaboration
  • Conflict resolution
  • Critical thinking

Certification

CPR certified

Timeline

Social Service Representative

DHS
06.2022 - Current

Housing Coordinator

Community Connections, Inc.
11.2021 - 06.2022

Housing Case Manager

Community Connections, Inc.
04.2019 - 06.2022

Day Program Lead

Renoxx Caregiver, Inc
10.2018 - 04.2019

Community Support Professional

Ardmore Enterprises
10.2013 - 03.2015

Master of Science - Human And Social Service

Walden University

Bachelor of Science - Sociology

Bowie State University
Tara Hammond