Tara Hertel
Liberty,IN
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking employment opportunities to enhance abilities while contributing to company growth.
Overview
18
18
years of professional experience
Work History
TEAM LEAD
Walmart
Oxford, OH
05.2013 - Current
- Trained new staff in relevant processes and procedures.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Delegated daily tasks to team members to optimize group productivity.
- Ensured compliance with company policies and procedures throughout the team.
UNDERWRITING ASSISTANT
Liberty Mutual
Fairfield, OH
10.2006 - 08.2013
- Maintained up-to-date knowledge of insurance regulations, best practices and industry trends.
- Responded to requests for data searches, office memo drafts, or reference retrievals.
- Entered data into underwriting database to track activity during process.
- Assisted organizational efforts by filing, entering data and answering phones.
- Trained new staff members on underwriting procedures and processes.
- Prepared comprehensive reports on underwriting decisions, providing valuable insight for senior management review.
- Ensured compliance with applicable regulations related to underwriting activities.
Education
High School Diploma -
Union County High School
Liberty, IN05-1989
Some College (No Degree) - Business Administration And Management
Connersville Area Vocational School
Skills
- Operations Management
- Invoice Verification
- Complaint resolution
- Performance Improvement
- Documentation And Reporting
- Analytical Thinking
- Overseeing Daily Activities
- Evaluating Employee
- Data Interpretation
- Data Collection
- Adaptability and Flexibility
- Quoting and pricing policies
- Renewing policies
- Risk Assessment
Timeline
TEAM LEAD
Walmart
05.2013 - Current
UNDERWRITING ASSISTANT
Liberty Mutual
10.2006 - 08.2013
High School Diploma -
Union County High School
Some College (No Degree) - Business Administration And Management
Connersville Area Vocational School
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