Location Preference
On-SiteLocation: Washington, DC
Open to relocation: No
Tara Hopkins
Washington,DC
Work Preference
Overview
21
21
years of professional experience
Work History
Retail Associate
TJ Maxx, TJX Companies
Washington, DC
10.2022 - 12.2023
- Greeted patrons warmly to create a welcoming shopping environment
- Guided customers to product locations, enhancing their shopping experience
- Conducted inventory checks to ensure stock levels were accurate.
- I stocked store merchandise
- Organized returns efficiently to maintain inventory accuracy and customer satisfaction
- Assisted customers in locating merchandise and providing product information.
- Collaborated with team members to ensure effective store operations.
- Handled customer inquiries and resolved issues promptly and courteously.
- Implemented visual merchandising standards to enhance product displays.
- Participated in inventory management and conducted stock counts regularly.
Educational Recruiter
Technical learning center
Washington, DC
10.2016 - 11.2016
- I attended group meetings at the at the company
- I greeted local patrons in a friendly manner
- I persuaded them to apply to attend the educational program that I represented
- Collaborated with faculty to understand program offerings and student needs.
- Responded to inquiries from potential students regarding programs and admissions processes.
- Conducted outreach to potential students through various communication channels.
- Participated in departmental meetings related to recruitment strategy or policy changes.
Retail and guest services
Ms. Ruth
Washington, DC
04.2003 - 10.2003
- I greeted patrons in a friendly and polite manner
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- I recommended menu items
- I cooked and served menu items
- I cashiered as needed
- I stored and stocked retail items
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Technical Career Institute
Washington, DCSkills
- Customer satisfaction
- Sales assistance
- Inventory management
- Visual merchandising standards
- Product knowledge
- Merchandising strategies
- Promotional campaigns
- Customer interaction
- Customer support
- Sales strategies
- Effective communication
- Time management
- Team cooperation
- Team dynamics
- Display arrangement
- Merchandise display
- Reliability
- Flexibility
- Loss prevention
- Store maintenance
- Outreach strategies
- Hospitality and accommodation
- Pricing accuracy
- Friendly and outgoing
Timeline
Retail Associate
TJ Maxx, TJX Companies
10.2022 - 12.2023
Educational Recruiter
Technical learning center
10.2016 - 11.2016
Retail and guest services
Ms. Ruth
04.2003 - 10.2003
Technical Career Institute