Dynamic and detail-oriented professional with a proven track record at Zip's Truck Equipment, excelling in maintaining accurate purchase agreements and ensuring customer satisfaction. Highly skilled in grammar and spelling, I am motivated to deliver quality results while adeptly managing multiple tasks in fast-paced environments.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Sales Liaison
Zip's Truck Equipment
08.2018 - Current
Review and maintain accurate and legal purchase agreements between customers and business in collaboration with the finance department
Ensure proper and full payment satisfy customer due bill
Proofread marketing catalog for accuracy of spelling and description
Process warranties and extended warranties communicating between customer, salesman, and perspective dealership
Quality assurance of each customer record
Medical Transcriptionist
Charles City Clinic/Floyd County Medical Center
04.2022 - 10.2022
Transcribed and edited patient reports while paying close attention to detail
Followed all HIPAA rules and regulations regarding patient confidentiality.
Recorded information using word processing, dictation and transcription software and equipment.
Assisted with implementation of electronic medical records
Medical Transcriptionist/Medical Editor
New Hampton Clinic/Mercy Medical Center/North Iowa
05.1994 - 08.2015
Transcribed patient reports such as history and physicals, progress reports, operative reports, emergency room notes, Physical Therapy, Cardiology, ENT, Podiatry, Orthopedics, Radiology, Neurology, Internal Medicine, Palliative Care, Endocrinology, Psychiatry, Pathology, and nursing home notes
Edited physician reports gleaning for proper spelling, grammar, and punctuation while keeping a consistent 99% or above score by Quality Assurance
Deciphered and corrected use of proper medical terminology transcribed by voice recognition software
Followed all HIPAA rules and regulations regarding patient confidentiality
Education
Health Information Technology Diploma - Medical
Northeast Iowa Community College
Calmar, IA
Early Childhood Diploma - Child Development
Northeast Iowa Community College
Calmar, IA
Skills
Proficient in grammar and spelling
Detail-oriented
Conscientious
Diligent
Multi-tasker
Motivated
Certification
Fire Prevention Safety Certificate
Violence in the Workplace Certificate
Sexual Harassment in the Workplace Certificate
Active Shooter Training Certificate
Timeline
Medical Transcriptionist
Charles City Clinic/Floyd County Medical Center
04.2022 - 10.2022
Sales Liaison
Zip's Truck Equipment
08.2018 - Current
Medical Transcriptionist/Medical Editor
New Hampton Clinic/Mercy Medical Center/North Iowa