Tara Johnson

• Coached employees through day-to-day work and complex problems.
• Analyzed customer service data to identify trends, identify solutions and improve customer experience.
• Collaborated with other teams to identify and resolve customer issues quickly and professionally.
• Developed and maintained relationships with customers to enhance customer satisfaction.
• Monitored employee and customer interactions to assess quality of service.

. Enforce rules and regulations.

. Maintain security by preventing disturbances, assaults, and escapes by inspecting the facilities.

. Transporting and escorting inmates, searching for contraband.

. Separate individuals convicted of crimes from communities as they serve out their sentences.