Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Verbal and written communication
Classroom management
Creative problem solving
Overview
7
7
years of professional experience
Work History
Family Support Provider
ODMHSAS
Lawton, United States
07.2020 - Current
Transported clients to and from medical appointments with safety and efficiency
Monitored clients' overall health and well-being and noted significant changes.
Entrusted to handle confidential and sensitive situations in professional matter.
Assisted with daily living activities, running errands and household chores.
Provided staff coaching, mentoring and consultation to enhance performance and professional development.
Provided compassionate and patient-focused care to cultivate well-being.
Maintained strong connections within caregiver community to gain continuous knowledge.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Handled 25 calls per daily to address customer inquiries and concerns
Offered friendly and efficient service to customers, handled challenging situations with ease
Maintained excellent attendance record, consistently arriving to work on time
Maintained energy and enthusiasm in fast-paced environment
Substitute Teacher
Lawton Public Schools
Lawton, OK
11.2019 - 03.2020
Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes
General Clerk III
Serco, Inc.
Lawton, OK
05.2016 - 11.2019
Examined documents and materials, recorded changes in data and determined proper indexing or processing tasks to support office filing procedures.
Assisted staff with office supplies requests, verified receipts with orders and reconciled charges to facilitate supply inventory.
Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Interacted with customers by phone, email or in-person to provide information.
Supported staff on special assignments and ad hoc projects.
Assisted staff with office supplies requests, verified receipts with orders and reconciled charges to facilitate supply inventory
Greeted visitors and answered incoming telephone calls and assisted or directed visitor or caller to appropriate individual or office to foster pleasant service experience
Education
Bachelor of Science - Criminal Justice
Cameron University, Lawton
05.2006
Skills
Personal Hygiene Assistance
Team Collaboration
CPR Certification
Progress Tracking
Attentive to People
Time Management
Diet and Nutrition
Languages
Spanish
Timeline
Family Support Provider - ODMHSAS
07.2020 - Current
Substitute Teacher - Lawton Public Schools
11.2019 - 03.2020
General Clerk III - Serco, Inc.
05.2016 - 11.2019
Cameron University - Bachelor of Science, Criminal Justice