Summary
Overview
Work History
Education
Skills
Timeline
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Tara Johnson

Leawood,KS

Summary

Enthusiastic and reliable professional with over 20 years of experience in the service industry. A hardworking team player who takes pride in providing excellent customer service and creating memorable dining experiences for guests. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

19
19
years of professional experience

Work History

Bartender/Server

Brewbaker's Bar&Grille
12.2012 - 07.2023
  • In charge of overseeing operation of entire bar usually under busy circumstances working 12-14 hour shifts and handling parties of 50 or more guests
  • Handle every day operations including answering phones, handling all to-go/online orders, handling employee check out, etc.
  • Maintain professional but fun atmosphere while ensuring exceptional customer service and creating a welcoming environment
  • Guarantee cleanliness of entire restaurant but specifically bar area throughout shift and solely responsible for closing cleaning duties along with money handling and locking up
  • Work as a team with other employees to ensure successful shift for everyone

Bartender/Server

Rustyhorse Tavern
03.2016 - 06.2018
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing regulars, and walk-in business.
  • Maintained thorough menu/beer/liquor knowledge to sufficiently answer questions regarding menu items or any alcohol related questions

Server/Team Leader

Ameristar Casinos
01.2006 - 09.2012
  • Awarded Team Member of the Month two years in a row for providing exceptional work ethic and continual appliance of company standards
  • Promoted high standerds through personal example to help each member understand expected behavious and standards.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.

Lab Data Operator

Mullins Laboratory
04.2004 - 11.2006
  • Compiled, verified accuracy and sorted information to prepare source data for computer entry.
  • Operated variety of office machines to accurately handle information.
  • Used basic computer skills to key customer names, addresses, statistical information, or other data.
  • Reviewed data for deficiencies or errors to correct incompatibilities and check output.
  • Operated proficiently lab equipment and specimens for testing in precise/consistent manner in assistance of lab technicians/doctors

Education

No Degree - Psychology

Augusta Sate University
Augusta, GA

Skills

  • Adaptable and Flexible
  • Table Monitoring and Turnover
  • Server Training
  • Food Sales and Promotion
  • Ability to Lift 30 Pounds
  • Cool Under Pressure
  • Guest Satisfaction
  • Natural Leadership
  • Daily Specials Memorization
  • Anticipating Guest Needs
  • High-Volume Dining
  • Bus Tables
  • Warm and Friendly

Timeline

Bartender/Server

Rustyhorse Tavern
03.2016 - 06.2018

Bartender/Server

Brewbaker's Bar&Grille
12.2012 - 07.2023

Server/Team Leader

Ameristar Casinos
01.2006 - 09.2012

Lab Data Operator

Mullins Laboratory
04.2004 - 11.2006

No Degree - Psychology

Augusta Sate University

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Tara Johnson