Organized and hardworking administrative professional with 10+ years of experience and exceptional documentation and planning skills. Highly knowledgeable in processes and standards of administrative offices. Advanced skills in customer service and time management.
Overview
13
13
years of professional experience
Work History
Substitute Teacher
Hanover County Public Schools
Hanover, VA
10.2023 - Current
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Registrar
Henrico County Public Schools
02.2023 - 09.2023
Register new students and transfer students into on site, virtual and dual enrollment classes
Creates and maintains student cumulative files and other student records; audits for accuracy on at least an annual basis; establishes and maintains secure access to student records; ensures proper disposal of student records; Processes student withdrawals; fulfills records requests for withdrawn students within prescribed time frames; Provides support services to principal(s) and guidance department with scheduling, preparing reports, providing office coverage, etc
Reviews and processes student variance and residency compliance Leads and oversees all activities about student status changes, maintenance of student academic records, attendance, degree audits, degrees awarded, security, maintenance of student records, and data integrity
Instructional Assistant
Hanover County Public Schools
08.2022 - 02.2023
Create lesson plans and assist in the implementation of each student’s Individualized Education Program (IEP)
Coordinate activities for behavioral learning tasks for the students
Make data charts of student’s daily behavior and activities
Perform clerical tasks such as copying, filing, record keeping, and communicating with the parents of the student and with the department leader to give updates
Deputy Registrar
King William County
02.2020 - 08.2022
Work with County citizens to vote, type registration cards and compiles registration data
Update registration information, including processing address and precinct changes
Maintain current knowledge of laws pertaining to voting, polling, and registration
Attends annual training sessions on registration and election laws
Recreation Specialist
King William County
07.2015 - 02.2020
Supervise groups of children during after-school activities
Plan and organize assigned recreation activities
Recruit, train, schedule, and supervise variety of personnel and volunteers
Promote Recreation Department programs; prepare class and schedule information and market using various media outlets
Collect and account for program fees and registration; maintain appropriate financial records and prepare state and federally mandated reports
Respond to requests and inquiries from general public; provide information regarding assigned recreational program area, analyze customer inquiries and determine steps necessary to resolve issues
Office Manager
Chiropractic Centers of Virginia
11.2012 - 02.2015
Supervise and train employees in proper office practices
Schedule patient appointments by phone and email, and respond to patient inquiries
Correspond with law firms and attorneys in matters of billing records
Obtain coverage and billing information from insurance providers
Manage cash, check, and credit transactions and maintain payment records
Promote positive work attitudes and set goals to maximize productivity
Handle important, confidential documents following federal guidelines
Plan and coordinate events for marketing and customer appreciation
Owner/ Manager
Farmer Johnson’s Country Kitchen
03.2011 - 11.2012
Manage employees through recruiting, hiring, scheduling, and training
Prepare detailed financial reports and summaries for financial management
Develop and design menu, website, advertisements, and other forms of marketing
Create and maintain exceptional customer and business relationships
Proficient in customer service to meet needs of guests