Tara Kisner
Oelwein
Summary
Dynamic and detail-oriented professional with a proven track record in customer service and office management at Dr. Mortenson's Office. Skilled in multitasking and inventory management, I excel at building client relationships and enhancing satisfaction. Recognized for maintaining confidentiality and streamlining processes, I thrive in fast-paced environments while delivering exceptional results.
Overview
9
9
years of professional experience
Work History
Stylist
Self-employeed
07.2023 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
- Educated clients on proper hair care and recommended products suited to their hair type.
- Built rapport with clients to understand their style preferences and hair care routines.
Office Manager
Dr. Mortenson's Office
03.2017 - 07.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Optimized office space utilization, leading to more efficient and productive work environment.
- File insurance claims for clients as well as handling their account balances.
- Fix and order new glasses for all of our clients.
Education
Cosmetology
La James College
Cedar Falls, IA09-2009
High School Diploma -
Oelwein Senior Highschool
Oelwein, IA05-2003
Skills
- Customer service
- Product knowledge
- Multitasking and organization
- Attention to detail
- Teamwork and collaboration
- Excellent communication
- Organization
- Flexible schedule
- Inventory management
- Data entry
- Customer relations
- Billing
- Scheduling and calendar management
- Document management
- Clerical support
- Scheduling
- Inventory control
Timeline
Stylist
Self-employeed
07.2023 - Current
Office Manager
Dr. Mortenson's Office
03.2017 - 07.2023
Cosmetology
La James College
High School Diploma -
Oelwein Senior Highschool