Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
29
29
years of professional experience
Work History
Medical Assistant
Dr. Sean Lee and Dr. Burack Corp
Albany
06.1996 - Current
Kept facility stocked with necessary supplies, equipment and instruments.
Collected samples from patients for laboratory testing purposes.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Responded to patient callbacks and phone-in prescription refill requests.
Educated patients about medications, procedures and physician's instructions.
Explained treatment procedures and physicians' instructions.
Incorporated outside records into charts and EHR.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Documented notes during patient visits.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Provided assistance to medical staff in performing minor surgical procedures.
Education
High School Diploma -
Troy High School
Troy, NY
06-1992
Skills
Patient care
Electronic health records
Vital signs assessment
Medical procedure assistance
Appointment scheduling
Patient education
Effective communication
Time management
Customer service
Compassionate
Quick problem solver
Maintaining confidentiality
Timeline
Medical Assistant
Dr. Sean Lee and Dr. Burack Corp
06.1996 - Current
High School Diploma -
Troy High School
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