Tara Liggins
Charlotte
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Credit and Collections Specialist-HYBRID REMOTE
Brooks Equipment
04.2023 - 09.2024
- Answering/making inbound and outbound calls
- Setting up new accounts for 4 different companies
- Verified account paperwork to see if customer is eligible to reopen a new account with credit terms
- Granted credit terms to new companies that applied for BECO holdings
- Mailed/faxed trade reference request and credit term denials
- Released pending orders/used CRM to see previous orders, change payment methods and view PO amounts
- Took payments for any past due bills
- Sent out invoices and monthly statements
- Analyzed accounts that were past due or over the credit limit
Receptionist/Tech - Seasonal
NG Tax Service
01.2020 - 02.2023
- Setting up appointments
- Give accurate information to answer questions
- Making/taking inbound and outbound calls
- Input tax information into ProSeries database for all tax years
- Stayed up to date with all IRS changes and updates
- Assisted with getting all tax paperwork signed and filed
- Installed software to set up computer workspaces
- Solved technical issues that arise on a day-to-day basis with pro series database
- Trained coworkers on proper use of hardware and software
Warehouse Associate
Frito-Lay, Pepsi Co
08.2020 - 08.2021
- Picking orders in a timely manner
- Packing
- Loading orders on carts after picking
- Stocking (replenish)
- Loading KDs (boxes)
CSR - Customer Service Representative
Cornwell Professional Services
11.2016 - 06.2018
- Answered all customer inquiries to the best of my ability
- Greeted customers with great enthusiasm
- Stayed up to date on all flooring offerings and promotions
- Assisted with payments and booking jobs
- Scheduled cleaning appointments, flooring jobs and floor Maintenance
- Worked to promote Cornwell Professional Service by providing the best customer service possible
- Managed social media pages for marketing
Education
High school or equivalent - School Of Arts
Olympic High School
Charlotte, NC06.2016
Skills
- English
- Computer Operation
- Customer Service
- Microsoft Outlook
- Problem-solving
- Microsoft Office
- Excel
- Technical support
- Credit and collections
- Relationship building
- Proficiency in [software]
- Data entry efficiency
- Debt recovery expertise
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Credit and Collections Specialist-HYBRID REMOTE
Brooks Equipment
04.2023 - 09.2024
Warehouse Associate
Frito-Lay, Pepsi Co
08.2020 - 08.2021
Receptionist/Tech - Seasonal
NG Tax Service
01.2020 - 02.2023
CSR - Customer Service Representative
Cornwell Professional Services
11.2016 - 06.2018
High school or equivalent - School Of Arts
Olympic High School
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