Summary
Overview
Work History
Education
Skills
Timeline
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Tara Martel

Summary

Dynamic and adaptable professional with a proven track record at Fins & Tales Restaurant, excelling in multitasking and problem-solving. Leveraged strong work ethic and memory retention to enhance service quality and efficiency. Achieved continuous improvement in customer satisfaction and operational workflows, demonstrating exceptional administrative oversight and team collaboration skills. I'm my best under pressure. I can multi task in any job. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

25
25
years of professional experience

Work History

Server / Bartender

Fins & Tales Restaurant
11.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Bar Supervisor /Accounting Bookkeeper

Lazo's Cafe
03.2018 - 03.2020
  • Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
  • Closed out cash register and prepared cashier report at close of business.
  • Enhanced customer satisfaction by implementing efficient bar operations and service standards.
  • Completed bar opening and closing procedures.
  • Bank drops / receiving money for the cash drawers
  • Meal Tax
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Worked with distributors to add new products to bar menu.
  • Streamlined financial processes by implementing efficient bookkeeping systems and software.
  • Matched purchase orders with invoices and recorded necessary information.

Assistant Manager/Bar Team Leader

Applebee's Neighborhood Grill & Bar
04.2010 - 05.2016
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Streamlined bar operations by implementing effective inventory management systems.
  • Increased sales with engaging promotional events and drink specials.
  • Upheld legal compliance by enforcing responsible alcohol service policies, preventing over-service incidents or underage drinking issues.

Administrative Clerk/Lead Server/Lead Bartender

Uno's Chicago Grill
03.1999 - 01.2010
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
  • Input data and processed system change to generate accurate reports.
  • Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
  • Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
  • Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
  • Assisted in budget preparation by collecting financial data, processing invoices, and reconciling bank statements.
  • Input data into spreadsheets and databases.
  • Compiled and analyzed data to produce reports.
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Assisted management in updating menu offerings, contributing to an increase in overall sales revenue.
  • Input of all bill invoices / balancing of all accounts coming and going

Education

High School Diploma -

Tantasqua Regional Sr High School
Fiskdale, MA
05.1992

Skills

  • Goal-Oriented
  • Issue Resolution
  • Goals and performance
  • Upselling
  • New account creation
  • Report Writing
  • Overcoming Objections
  • Administrative Oversight
  • Strong Work Ethic
  • Memory retention
  • Team Player
  • Warm and Friendly
  • Adaptable and Flexible
  • Reliability
  • Multitasking
  • Problem-Solving
  • Cool Under Pressure
  • Continuous Improvement
  • Time Management

Timeline

Server / Bartender

Fins & Tales Restaurant
11.2021 - Current

Bar Supervisor /Accounting Bookkeeper

Lazo's Cafe
03.2018 - 03.2020

Assistant Manager/Bar Team Leader

Applebee's Neighborhood Grill & Bar
04.2010 - 05.2016

Administrative Clerk/Lead Server/Lead Bartender

Uno's Chicago Grill
03.1999 - 01.2010

High School Diploma -

Tantasqua Regional Sr High School

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Tara Martel