To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Useful experience that can transcend many professional demographics.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operating Director
Cornerstone Caregiving
Idaho Falls, ID
10.2023 - 02.2024
Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Established departmental performance goals and provided feedback for underperforming areas.
Conducted hiring, onboarding, and training to all staff.
Passionate about learning and committed to continual improvement.
Administrator
The Gables of Ammon
Ammon, ID
05.2021 - 09.2023
Residential Long Term Care Administrative License
Primary job duties are as follows; oversee manager departments ie, kitchen nursing, housekeeping, and maintenance
Overseer budgeting quotas, staff hiring and retention
Labor Laws and Workman's Comp
Ensure complete compliance for state issued rules and regulations
24hr on call 365 days 24/7
Able to manage high stress load
High work ethic.
Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
Assistant Administrator/ Marketing
The Gables of Ammon
Ammon, ID
11.2019 - 05.2021
Assisted Administrator with daily operations which included : budgeting, compliance, resident coordination, repairs and maintenance, transportation and staffing
Marketing: Provided tours with interested clientele, community education and referrals
First marketer to gain 100% occupancy in facility.
Heritage Coordinator
The Gables of Ammon
Ammon, ID
04.2015 - 11.2019
Certificate of Medication Administration
Managed facility calls, coordinating team member breaks and lunches, ensured laundry was done, ensured MAR was completed and up to date for all med carts, assisted with any emergencies or issues that arose during shift
As Heritage Coordinator created scheduling for all heritage floor nursing staff
Coordinates time off and sick days
Responsible for working shifts not covered
Provides coaching and discipline for call outs, tardiness, and accuracy errors
Managed employee files
Assisted in upkeep of resident records and NSA's
Weekly med cart audits and medication ordering
Proficient in time management and completion of assigned tasks
Responsible for investigating and addressing complaints from team members and resident's.
Caregiver
Kindred Spirits
11.2004 - 06.2007
Duties: Assisted hospice clients with in home care
Responsibilities included; cleaning, cooking, assistance with showering, dressing, toileting, and basic hygiene
Provided transportation to appointments and daily living errands
Provided compassionate companionship during end of life care
Obtained supervisory roll and worked in concert with 2 other supervisors to coordinate caregivers to provide round the clock efficient and nurturing quality care to our client base.