Tara Milarch

• Managed administration of employee benefits programs to ensure regulatory compliance and adherence to organizational policies.
• Orchestrated new hire orientations to ensure seamless onboarding experiences for employees.
• Oversaw management of employee records and documentation, ensuring confidentiality and accuracy within HRIS systems.

Facilitated performance management processes, enabling supervisors to conduct evaluations and feedback sessions effectively.

• Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
• Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
• Facilitated criminal background check process for new hires.
• Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
• Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
• Conducted confidential investigations of discrimination, harassment and workplace violence.
• Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
• Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
• Implemented and supervised orientation procedures for new hires.
• Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
• Processed unemployment claims and acted as company representative at unemployment hearings.
• Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
• Explained and administered medical insurance, disability and flexible spending accounts.
• Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
• Collaborated with cross-functional teams to develop and execute diversity and inclusion initiatives, promoting an inclusive workplace environment.
• Liaised with HR and payroll to coordinate and manage employee leaves of absence.
• Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
• Administered employee benefits programs and assisted with open enrollment.

• Administered employee benefits programs, ensuring compliance with regulations and organizational policies.
• Conducted new hire orientations, facilitating smooth onboarding experiences for employees.
• Managed employee records and documentation, maintaining confidentiality and accuracy in HRIS systems.
• Assisted with performance management processes, supporting supervisors in conducting evaluations and feedback sessions.

• Developed training programs for staff to elevate service quality and operational performance.
• Fostered a culture of continuous improvement by mentoring team members on best practices in service operations.
• Delivered excellent customer service experiences through regular feedback collection, analysis, and action planning based on client needs.
• Optimized staff scheduling practices to balance workload distribution and minimize overtime expenses without compromising service quality or employee morale.
• Enhanced customer satisfaction through proactive problem resolution and consistent communication with clients.
• Increased employee retention by fostering a positive work environment with open communication channels and opportunities for growth.
• Ensured regulatory compliance by staying up-to-date on industry standards and consistently updating company policies accordingly.
• Developed a high-performing team by providing ongoing training, coaching, and performance evaluations.
• Hired, trained and supervised team of service staff members to meet business goals.
• Coordinated with other departments to maintain streamlined and productive workflow.
• Assisted in recruiting, hiring and training of team members.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.