Tara Odom
Reno,NV
Summary
Dedicated Mental Health Technician with a bachelors in Criminal Justice and a minor in Addiction Treatment Services. Delivered exceptional patient support in community-based treatment facility and contributed to many patients' status improvements. Superb communications skills and compassionate nature enabled positive outcomes in challenging environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Willow Springs Center
01.2024 - Current
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Togo-Specialist
Olive Garden
12.2022 - 01.2024
- Enhanced customer satisfaction by providing efficient and accurate order processing.
- Streamlined to-go operations, implementing an organized system for tracking orders.
Office Assistant
Rogers Jewelry Co
07.2022 - 12.2022
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
Crew Worker/Supervisor
Round Table Pizza
10.2018 - 04.2021
- Improved crew efficiency by implementing task delegation and time management strategies.
- Enhanced workplace safety with regular equipment maintenance and adherence to safety guidelines.
Education
Bachelor of Arts - Criminal Justice
University of Nevada Reno
Reno, NV12.2023
Internship -
Reno Police Department
11.2022
Associate of Arts - Criminal Justice
Truckee Meadows Community College
Reno, NV12.2021
Skills
- Clinical Documentation
- Patient Safety Management
- Behavioral Management
- Crisis Intervention
- De-Escalation Techniques
- Stress reduction techniques
- Complaint resolution
- Quick Learner
- Phone Etiquette
- Mail handling
- Data Entry
Intership: Reno Police Department
Interned with the Victim Services Unit from May 2022 to November 2022. There, I inserted cases into the database, kept track of resources given into excel, and helped with projects for presentation.
Volunteer Experience
St Vincent’s Food Pantry, 20, Helped guests with forms to receive food.
Monitored and put into the system who came in for food and when.
Certification
- BLS
- Handle With Care
Timeline
Mental Health Technician
Willow Springs Center
01.2024 - Current
Togo-Specialist
Olive Garden
12.2022 - 01.2024
Office Assistant
Rogers Jewelry Co
07.2022 - 12.2022
Crew Worker/Supervisor
Round Table Pizza
10.2018 - 04.2021
Bachelor of Arts - Criminal Justice
University of Nevada Reno
Internship -
Reno Police Department
Associate of Arts - Criminal Justice
Truckee Meadows Community College
- BLS
- Handle With Care
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