Diligent program support professional well-versed in evaluating behavioral and physical needs of clients/residents in recovery. Documenting daily activities and special incidents while effectively managing client needs, assisting with treatment coordination and supporting program operations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Behavior Health Technician
Endless Mountain Recovery Center
10.2023 - Current
Improved patient outcomes by implementing evidence-based behavioral modification techniques.
Lead recovery/therapeutic based groups.
Lead meditation groups.
Reduced disruptive behaviors in their communication and crisis intervention skills.
Collaborated with counselors and implemented behavioral plan.
Document notes on an individualized basis.
Behavioral Health Clinician
Bradford Recovery Center
07.2023 - 10.2023
Collaborated with a multidisciplinary team.
Enhanced client satisfaction through providing compassionate care and fostering strong therapeutic relationships.
Improved patient outcomes by implementing evidence-based behavioral modification techniques.
Lead recovery/therapeutic based groups.
Lead meditation groups.
Reduced disruptive behaviors in their communication and crisis intervention skills.
Collaborated with counselors and implemented behavioral plan.
Certified Recovery Specialist/Certified Peer Support Specialist
Northern Tier Counseling
08.2018 - 02.2023
Assisted individuals with mental health and/or substance use challenges to identify strengths, overcome barriers, integrate into the community, prepare for court, and access local and state resources/assistance
Encouraged and coached individuals to self-advocate and build skills to independently meet their own needs
Completed assessments, maintained charts, completed progress notes, and adhered to state guidelines regarding service deadlines
Provided transportation and coverage as needed in Psychiatric Rehabilitation department.
Direct Support Professional
Futures Community Support Services
08.2012 - 08.2018
Provided all services needed to individuals with intellectual disabilities within the home and community setting, including but not limited to; cleaning, cooking, laundry, finances, etc while teaching self-help skills to aid in their daily life management and increase the likelihood of independence
Utilized conflict management skills by understanding and de-escalating behaviors real or perceived among individuals experiencing internal and/or external conflict
Provided crisis intervention by assisting clients navigate through personal crises utilizing various coping skills.
Assistant Manager
Progressive Business Publications
05.2008 - 08.2014
Engaged with local businesses selling newsletters pertinent to their field of expertise, such as; CEO's/CFO's/Human Resource Management/etc
Performed management duties, including supervising and training onboarding and seasoned employees, motivating peers and potential clients within phone sales, facilitating morning meetings, and conducting evaluations
Performed office and clerical duties, including navigating customer complaints/problems and coordinating communication from corporate to help coach managers during a weekly meeting.
Education
High School Diploma -
Towanda Area High School
Towanda, PA
06.1989
Skills
10 years of Behavioral and Mental Health Direct Peer Support experience 3 years of Recovery Specialist experience Possess strong communication skills - I can interpret what is being asked of me as well as effectively communicate that with others Team Player - Honestly collaborates with others in open communication to complete projects with success Adaptability - Willing to learn new things about my position, able to adapt to new situations, and am open minded Self-Management skills - Sets goals for successful work completion, able to multitask, accountable, and able to prioritize tasks
Certification
Certified Recovery Specialist, 12/2023, 12/2025, Responsible for recovery counseling, transportation to meetings, and provided support during time in recovery
Certified Peer Specialist, 09/2019, 11/2023, I facilitated individuals achieving goals and daily life management
Timeline
Behavior Health Technician
Endless Mountain Recovery Center
10.2023 - Current
Behavioral Health Clinician
Bradford Recovery Center
07.2023 - 10.2023
Certified Recovery Specialist/Certified Peer Support Specialist
Northern Tier Counseling
08.2018 - 02.2023
Direct Support Professional
Futures Community Support Services
08.2012 - 08.2018
Assistant Manager
Progressive Business Publications
05.2008 - 08.2014
High School Diploma -
Towanda Area High School
Certified Recovery Specialist, 12/2023, 12/2025, Responsible for recovery counseling, transportation to meetings, and provided support during time in recovery
Certified Peer Specialist, 09/2019, 11/2023, I facilitated individuals achieving goals and daily life management
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