Tara Patterson
Program Analyst (Administrative Support)
Upper Marlboro,MD
Summary
Energetic leader promotes 18 years of industry experience with superior record of accomplishment. Ambitious and highly motivated Supervisory & Program Analyst (Administrative Support) surpasses demanding objectives and achieves or exceeds set goals.
Overview
21
21
years of professional experience
6
6
years of post-secondary education
Work History
Executive Administrative Assistant
UNIVERSITY OF MARYLAND CAPITAL REGION HEALTH
Upper Marlboro, MD
2018.01 - Current
- Established patient grievance and compliant database; act as patient advocate to ensure patients and family needs are met; and provide coverage for other executives as needed
- Provide executive-level administrative support to Chief Medical Officer and Chief Nursing Officer, anticipate executives’ needs, initiate written communications for executive review, coordinate communications between hospital and high-level executives, manage calendars and agendas, and arrange international and domestic travel
- Plan and coordinate meetings, conventions, seminars, and corporate luncheons served as liaison with internal and external organizations
- Prepare on- and off-site presentations, binding booklets, audiovisual and multi-party conference call set up
- Maintain confidentiality of sensitive, restricted, or privileged information
- Maintains Budget for office of CMO
- Provide technical oversight and identify issues and opportunities for improvement; determine course of action and develop solutions.
- Staff advisor for special projects across organizations.
- Updated spreadsheets and created presentations to support executives and boost team productivity
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations
- Prepared presentations, materials and documentation for use executives in meetings and engagements
- Seamlessly interacted with colleagues to plan and complete special projects
- Supported business and hospitality needs of corporate partners and staff during meetings and company events
- Processed travel expenses and reimbursements for executive team and senior management group
Executive Administrative Assistant
HOWARD UNIVERSITY
Washington, DC
2014.01 - 2018.01
- Provided executive level administrative support to Professor and Chair of Pediatrics and Child Health
- Managed executive calendars, coordinated agendas, and arranged international and domestic travel
- Coordinated meetings, conventions, seminars, and corporate luncheons; prepared presentations, including binding booklets, audiovisual equipment and multi-party conference calls set ups for on- and off-site meetings
- Maintained confidentiality and anticipated executives’ needs
- Organized communication between hospital and high-level Executives
- Identified and understood issues and opportunities for improvement; determined action and developed solutions.
- Documented and distributed meeting notes to identify, analyze and improve workflows
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Handled scheduling for executive's calendar and prepared meeting agenda and materials
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips
- Scheduled appointments and handled calenders for senior leadership
- Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review
- Transcribed meeting minutes to support sales, business development and senior management teams
- Updated spreadsheets and databases to track, analyze and report on performance and sales data
- Created expense reports, budgets and filing systems for management team
- Facilitated training and onboarding for incoming office staff
Executive Administrative Assistant
CHILDREN’S NATIONAL
Washington, DC
2002.01 - 2014.01
- Provided executive level administrative support to Executive Vice President of Government Affairs, Senior Vice President of Child Health Advocacy Institute, and their 15 direct report staff members and 150 staff members.
- Managed calendars, coordinated agendas, and arranged international and domestic travel for executive staff; maintained weekly attendance and annual vacation records for 15 division staff
- Planned meetings, conventions, seminars, corporate luncheons; prepared presentations for on and off-site meetings; prevented, anticipated and resolved conflicts; and competed with executives’ schedules and priorities
- Escorted visitors to appropriate staff member offices and provided hospitality service arrangements
- Maintained confidentiality, anticipated executives’ needs, and initiated written communications for executives
- Coordinated communication with high-level government agencies, including at White House and on Capitol Hill
- Monitored expenditures to meet organizational objectives and compliance; prepared budget documents and reports
- Supervisor for 15 Unit Clerks for 100,00 patient visit ED.
Education
Master of Science - Healthcare Administration
University of Maryland Global College
Largo, MD 2018.01 - 2020.12
Bachelor of Science - Criminal Justice
University of Maryland University College
Largo, MD 2015.09 - 2018.12
Skills
QuickBooks, MS Office Suite, People Soft, Kronos, Aperek, and all business office equipment
Documentation and reporting
Travel coordination
Master calender management
Advanced MS Office Suite
Conference planning
Accomplishments
- Planned corporate meetings, lunches and special events for groups of 100 + employees.
- Prepared and distributed payroll for staff of 20 direct reports.
- Supervised team of 15 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Master of Science - Healthcare Administration
University of Maryland Global College
2018.01 - 2020.12
Executive Administrative Assistant
UNIVERSITY OF MARYLAND CAPITAL REGION HEALTH
2018.01 - Current
Bachelor of Science - Criminal Justice
University of Maryland University College
2015.09 - 2018.12
Executive Administrative Assistant
HOWARD UNIVERSITY
2014.01 - 2018.01
Executive Administrative Assistant
CHILDREN’S NATIONAL
2002.01 - 2014.01