Tara Porter
Forest City,NC
Summary
Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Pantry Manager
Isothermal Community College
09.2023 - Current
- Manage student ID numbers, oversee their purchases from approved lists and available stock, and handle jot forms.
- Enhanced pantry efficiency by implementing inventory management systems and organizing storage spaces.
- Reduced food waste through careful monitoring of expiration dates and rotating stock accordingly.
Customer Service Representative
Walmart
01.2018 - 01.2022
- Front end services, cashier, returns, money center, complaints
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Certification - Pharmacy Technician
Isothermal Community College
Spindale, NC04.2024
Internship - Teaching As A Profession As A Pathway
Denmark High School
Alpharetta, GA12.2021
High School Diploma -
Denmark High School
Alpharetta, GA06.2021
Skills
- Monitor Currency, Coin, Or Checks In Cash Drawer
- Advise Clients Or Customers
- Greet Customers, Guests, Visitors, Or Passengers
- Plan Or Organize Work
- Stock Or Organize Goods
- Use Computers To Enter, Access Or Retrieve Data
- Route Multi-Line Telephone Calls
- Collect Payments
- Inspect Products Or Materials For Damage, Defects, Or Shortages
- Resolve Customer Or Public Complaints
- Inventory Management
- Stock Management
Clubs
- FCCLA, Officer - FCCLA is a club that deals with family career community leaders of america.
- YAP, Member - YAP is a club that deals with young animal protectors.
Timeline
Pantry Manager
Isothermal Community College
09.2023 - Current
Customer Service Representative
Walmart
01.2018 - 01.2022
Certification - Pharmacy Technician
Isothermal Community College
Internship - Teaching As A Profession As A Pathway
Denmark High School
High School Diploma -
Denmark High School
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