Summary
Overview
Work History
Education
Skills
Timeline
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Tara Pratt

Penfield

Summary

My goal is to acquire a manager role with a new company where I can utilize my talents to benefit the team.

Fulfillment operations professional with strong expertise in logistics, inventory management, and process optimization. Known for fostering team collaboration and driving results, ensuring operational efficiency and customer satisfaction. Highly adaptable to changing needs, consistently delivering reliable solutions under pressure. Key skills include supply chain coordination, warehouse management, and strategic planning.

Overview

27
27
years of professional experience

Work History

Operations/Fulfillment Manager

Macy's Department Store
08.2020 - Current
  • Strategic analysis of weekly business and reacting to any saw tooth businesses
  • Weekly Review of each team's scorecard and productivity including their NPS score
  • Executed all planograms for each quarter as well as weekly promotions.
  • Oversaw Three Captains and thirteen colleagues flexing to twenty-five during the fourth quarter.
  • Schedule and payroll budget compliance for all Support teams
  • Quarterly Check-ins and Reviews with colleagues
  • Launched the New Backstage store within the store 2022.
  • Managed HR cases and performance issues ensuring compliance with company policies.
  • I interviewed and hired all new and seasonal colleagues and conducted thorough evaluations of background checks and provided hiring recommendations.
  • Manager in Charge of the Annual and Interim Inventories
  • Fulfillment team-Inbound and outbound shipments
  • At Your Service Department-Curbside
  • Signing and Pricing-Entire store
  • Receiving Team-Inbound of trailers and reverse logistics
  • Assisted store manager with daily business needs and customer issues.
  • Achieved the #1 Scorecard in NY/Connecticut district 2023 and 2024.
  • Liquidated store assets and coordinated transportation of all transferred equipment across the Northeast.

Operations Visual Manager with Fulfillment and Receiving Responsibilities

Macy's Department Store
03.2010 - 08.2020
  • Collaborated with District Merchants to ensure the best merchandise was selected for the Eastview customer.
  • Partnered with merchant vendors to make sure Macy's standards were executed properly.
  • Analyzing weekly business growth for stock balancing
  • Manager in Charge of the Annual and Interim Inventories
  • Launched New furniture Gallery in 2017 and the New Backstage Store within the Store 2018
  • Successfully launched a new fulfillment center at Macy's Eastview in April 2012, ranking #1 in the Midwest Region for 25+ weeks in 2012-2013.
  • Successfully implemented RTW/Impulse reflow in Spring 2013. This led to Impulse having a 40% increase to plan in Spring 2013
  • #1 Store Scorecard of Midwest Spring 2013 and #2 Store Scorecard in Macy's for Spring 2013

Merchandising Team Manager

Macy's Department Store
04.2008 - 03.2010
  • #1 Home Store in the Northeast Region in 2009 by collaborating ideas with the district planner
  • Achieved $400,000 total over plan in areas of responsibility

Merchandising Team Manager

Macy's Department Store
08.2007 - 04.2008
  • Successfully implemented Small Store Strategy within the support team with diligent training and collaboration
  • Achieved $20,000 over sales plan for Women's Coats. Fall 2008
  • Achieved $14,000 over sales plan for Juniors in 2008 and $33,000 over LY

Group Sales Manager

Macy's Department Store
07.2006 - 08.2007
  • Maintaining floor standards, signing, and sales for each department
  • Coaching sales associates in sales, credit, and customer service
  • Manager In Charge of “Suggest Your Best” Training and Register conversion to all associates for Macy's Irondequoit
  • Manager In Charge of Credit
  • Manager of the Year for the Irondequoit store in 2006

Area Sales Manager

Macy's Department Store
03.2005 - 07.2006

Sales Associate

Macy's Department Store
11.2001 - 03.2005

Graphic Design Co-op position

The National Center for Remanufacturing & Resource Recovery
05.2000 - 08.2000
  • Designed the National brochure
  • Created informational posters for remanufacturing and recycling Collaborated with writers, engineers, printers, and other designers

Assistant to the Director of Recreation

Rochester Institute of Technology
06.1998 - 04.2000
  • PR work for special groups such as Empire State Games, Special Olympics, and RIT Corporate Challenge Race
  • Organized files in various computer programs
  • Assisted in the annual report and inventory

Education

Master of Fine Arts - Graphic Design, Printing

Rochester Institute of Technology
Rochester, New York
05.2001

Bachelor of Fine Arts - Architectural Studies, Art History

University of Pittsburgh
Pittsburgh, Pennsylvania
04.1999

Skills

  • Proficient in Microsoft Word, Excel, Powerpoint
  • Power BI analysis
  • Consistent dependability
  • Effective team leadership
  • Employee training
  • Inventory coordination

Timeline

Operations/Fulfillment Manager

Macy's Department Store
08.2020 - Current

Operations Visual Manager with Fulfillment and Receiving Responsibilities

Macy's Department Store
03.2010 - 08.2020

Merchandising Team Manager

Macy's Department Store
04.2008 - 03.2010

Merchandising Team Manager

Macy's Department Store
08.2007 - 04.2008

Group Sales Manager

Macy's Department Store
07.2006 - 08.2007

Area Sales Manager

Macy's Department Store
03.2005 - 07.2006

Sales Associate

Macy's Department Store
11.2001 - 03.2005

Graphic Design Co-op position

The National Center for Remanufacturing & Resource Recovery
05.2000 - 08.2000

Assistant to the Director of Recreation

Rochester Institute of Technology
06.1998 - 04.2000

Bachelor of Fine Arts - Architectural Studies, Art History

University of Pittsburgh

Master of Fine Arts - Graphic Design, Printing

Rochester Institute of Technology

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