Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tara Quam

Vail,CO

Summary

Highly motivated with extensive customer service and sales experience. Consistently recognized for sales performance and excellence in customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Completing cash register transactions and maintaining accurate records of all transactions. Reliable, upbeat, and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs.

Overview

18
18
years of professional experience

Work History

Sales Associate/Website Manager

Fantasia Furs
01.2022 - Current
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Accurately processed POS transactions, payment cards, and receipts to customers.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Bartender

Los Amigos
05.2021 - 04.2023
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Maintained impeccably clean, attractive and well-stocked bar area.

Bar Manager

Los Locos
11.2016 - 04.2019
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Closed out cash register and prepared cashier report at close of business.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.

Bartender/Server

Ore House
04.2006 - 05.2016
  • Upheld strict regulations for safe alcohol service and food safety.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.

Education

High School Diploma -

Waukee Senior High School
Waukee, IA
04.1999

Skills

  • Sales and Promotions
  • Informed Product Selections
  • Building rapport
  • Creative Thinking
  • Listening Skills
  • Positive Customer Engagement

Timeline

Sales Associate/Website Manager

Fantasia Furs
01.2022 - Current

Bartender

Los Amigos
05.2021 - 04.2023

Bar Manager

Los Locos
11.2016 - 04.2019

Bartender/Server

Ore House
04.2006 - 05.2016

High School Diploma -

Waukee Senior High School

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Tara Quam