Tara Rains
Hutsonville
Summary
Compassionate Patient Care Technician with extensive experience at DaVita, skilled in vital signs monitoring and patient observation. Enhanced patient satisfaction through attentive care and effective communication. Proven ability to streamline workflows and train new staff, ensuring high standards of infection control and safety in a fast-paced healthcare environment.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Patient Care Technician
DaVita
Robinson, IL
07.2022 - Current
- Assisted in patient care activities, ensuring comfort and safety during treatments.
- Monitored vital signs and reported changes to nursing staff promptly.
- Prepared treatment areas by sterilizing equipment and maintaining cleanliness standards.
- Documented patient information accurately in electronic health records (EHR) systems.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Supported nurses in administrative tasks, enhancing clinic workflow efficiency.
- Educated patients on treatment procedures, promoting understanding and compliance.
Pharmacy Technician
Harmons Pharmacy
Oblong, Il
03.2002 - Current
- Assisted pharmacists with prescription preparation and medication dispensing.
- Maintained accurate inventory levels and conducted regular stock audits.
- Operated pharmacy software to manage patient profiles and prescription records.
- Educated patients on medication usage, side effects, and storage requirements.
- Collaborated with healthcare professionals to ensure optimal patient care.
- Trained new staff on pharmacy procedures and safety protocols.
- Implemented process improvements to enhance workflow efficiency in the pharmacy.
- Oversaw daily operations, ensuring compliance with regulatory standards and policies.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
GED -
Robinson High School
Robinson, ILSkills
Vital signs monitoring
CPR certification
Patient observation
Blood glucose testing
Basic life support
Infection control standards
Blood glucose monitoring
Infection control
Phlebotomy techniques
Feeding assistance
Patient positioning
Adaptable
Professional bedside manner
Patient services
Emergency response
Data collection
Mobility assistance
Clinical training
Information protection
Infection prevention
Emotional support
Certification
CCHT certificate. Pharmacy Technician
Timeline
Patient Care Technician
DaVita
07.2022 - Current
Pharmacy Technician
Harmons Pharmacy
03.2002 - Current
GED -
Robinson High School